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Error importing illustrator files
Hi,
I asked our contract illustrator to produce 15 illustrations at 1920×1080. He has given one ai file with all the elements in.
I have opened this in After Effects but I get a message about cache (unable to allocate space for a 0x0 image buffer).
Also, when I import the ai. file as comp, I get a list of ai. files within it, which when I click on them, opens then up, but just to a gray screen. No image, nothing in fact – no canvas or anything.
Is it something I can doing wrong? We did specify that each element should have layers (for a person, an arm, leg etc on on separate layers) – should I just be able to click in the ai file and see these layers?
I want to check I’m not doing something wrong before I ask them to sent again correctly.
Also, the file size at 1.1mb worries me as surely it would be bigger for 15 x 1920×1080 illustrations?
Thanks
Olly Lawer