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Activity Forums Adobe Encore DVD Encore CS4 keeps quitting while building BD disc – “You have inserted a blank BD”

  • Encore CS4 keeps quitting while building BD disc – “You have inserted a blank BD”

    Posted by Eli Tishberg on February 8, 2009 at 4:07 pm

    Hi all,

    “You inserted a Blank BD”

    I am working in Encore CS4, and this message keeps popping up.

    Each time, I select ignore after checking the box that says “make this the default action”.

    Then it pops up while I am trying to build the disk.
    Unfortunately Encore (CS4) keeps crashing before it can complete the disk and I am wondering if this is the culprit.

    When I select a Blu-ray disk from the build menu or when I begin the build the requestor keeps popping up.

    Then while it is building the disk it eventually pops up and then crashes, which is why I suspect this may be the culprit.

    Thanks
    eli

    Clint Milner replied 17 years, 3 months ago 2 Members · 1 Reply
  • 1 Reply
  • Clint Milner

    February 10, 2009 at 10:42 am

    CS3 was crashing on me everytime I selected Blu-Ray from the Format drop-down box where you choose DVD, Blu-Ray or Flash.

    I found out that it was my Blu-Ray player causing this. I believe it was a Pioneer BDR-101a. What is your drive?

    I’ve since upgraded to a Pioneer BDR-202 and the error is gone and I’ve been able to burn Blu-Ray discs in CS3 and now in CS4.

    Although I choose to burn an BD-R image and then burn the image using IMG Burn.

    Hope this helps.
    Clint

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