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Activity Forums Adobe After Effects Elements 3D keeps crashing

  • Elements 3D keeps crashing

    Posted by David Soldat on January 2, 2015 at 12:44 am

    Hi. First sorry for my English, which will be really bad in next lines.

    I have a problem with Element 3D. When I add new solid and apply Element 3D, AAE stops working and just say me:

    “An application has requested more GPU memory than is available in the system.
    -The Application will now be closed.”

    .. with a provocative question, if I want to visit nVidia’s site. Then AAE stops respond and close.
    I got this error sometimes in the past, but everytime it did this when I was editing some composition. I solved it everytime by opening new project and cleaning model cache in Element. But now I can’t do nothing, because it is giving me that error just after applying effect.
    Thats why I can’t find possible solution anywhere.
    I installed newest display drivers (or at least I think it), I was trying everything I found on internet, but unsuccessfully.

    I know my PC is quite slow for making 3D compositions, but some weeks ago I was using Element 3D almost daily in compositions with tens FullHD videos with keying, masks etc. So I think it’s software issue.
    Can anyone help?

    If is that solved issue, just send me some virtual slap with notification that I’m just unable-to-google-properly noob.

    HP xw4600 Workstation
    Memory: 4096MB RAM
    Processor: Intel(R) Core(TM)2 Quad CPU
    Card name: NVIDIA Quadro FX 1700
    Operating System: Windows 7 Professional 64-bit

    Todd Kopriva replied 11 years, 8 months ago 2 Members · 1 Reply
  • 1 Reply
  • Todd Kopriva

    January 2, 2015 at 5:09 am

    If you’re having trouble with Video Copilot Element 3D, then I recommend contacting Video Copilot technical support.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    After Effects product manager and curmudgeon
    After Effects team blog
    ———————————————————————————————————

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