DSR-11 won’t mount in FCP5

[Rob Forsythe]

This list contains virtually everything to try to enable:
a. External Monitor VIDEO and AUDIO via FireWire & DV deck or camcorder.
b. Viewing in the Canvas window on the computer screen.
c. Being able to record on the external FW DV deck or camcorder.
d. Being able to capture from a FW device.

If working this list doesn’t cure the problem… you may have a serious PROBLEM!

Try things in this order until you find the “cure”:

1. Make sure you have only ONE (1) FireWire deck, camcorder, DV capture “card”, or D-to-A converter or video device attached to the computer at a time. Any more than one DV device can cause loss of signal and control.
2. Make sure you have View (Menu) > External Video> All Frames set.
(If the ALL FRAMES option is grayed-out… jump to step 6 below and continue.)
3. Make SURE your Canvas window (right window) in FCP is set to “Fit to Window”… AND that it has not been “pushed off” the edge of the computer screen.
4. Make sure your CANVAS View Menu (Box Icon with broken sides) is checked on Image or Image+Wireframe… NOT just Wireframe.
5. Make sure your CANVAS View Menu is checked on RGB… NOT just Alpha.
6. Make sure your Final Cut Pro (menu) > Easy Setup… is set for DV-NTSC (or DV-PAL, if that’s where you are).
7. Some camcorders/decks work better under “FW (NTSC/PAL)” -or- “FW (NTSC/PAL) Basic” control (in the capture settings). Try either setting to see which works best for your device.
8. Make sure your Final Cut Pro (menu) > Audio/Video Settings > A/V Devices (tab) > Mirror on Desktop > must be CHECKED. (If not, playing video will not appear in the Canvas.)
9. Make sure the “Log and Capture” Window is CLOSED and not just “hidden” behind other windows.
10. Make sure you have chosen FW output for A/V:
Final Cut Pro (menu) > Audio/Video Settings… >
Video Playback: Apple FireWire NTSC (720 x480)
Audio Playback: FireWire DV
11. Turn off the power to the Camera/Deck/Converter Box, then turn it back ON.
12. Make sure the camera is in VTR mode… or the deck is in DV (DV, iLink, or FW) input.
13. On a Sony camcorder or deck, make sure the menu setting “A/V > DV Out” is set to OFF.
14. Re-check that your FW cable is well-connected at both ends (or try a new cable).
15. Important: Quit FCP, then Restart FCP.
16. Now again, make sure you have View > External Video > ALL FRAMES set…

If it still does not work. “Trash” the FCP Preferences on the Mac
“FCP Rescue” is a free Apple Script that will Trash the Preferences.
It will also restore your user settings afterwards.
Download:
https://www.macupdate.com/info.php/id/14729

If you have “lost” your entire FW connection between the Mac and the device, go HERE:
https://docs.info.apple.com/article.html?artnum=301852

>Then, start again at my “step 1” above.

Also, try looking here:

https://docs.info.apple.com/article.html?artnum=301852

[Patrick Mattison]

Hi Rob, regarding:
2. Make sure you have View (Menu) > External Video> All Frames set.
(If the ALL FRAMES option is grayed-out… jump to step 6 below and continue.)

When I do this, and then go back to check it it’s back to No Frames. any ideas as to why it won’t let me select All Frames?

[Rob Forsythe]

[Patrick Mattison] “(If the ALL FRAMES option is grayed-out… jump to step 6 below and continue.)

When I do this, and then go back to check it it’s back to No Frames. any ideas as to why it won’t let me select All Frames?”

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

IS YOUR DSR-11 SET to “DV INPUT”?

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Try connecting your DSR-ll via FW to any other DV unit (camcorder or deck). See if they "work" with each other (video from one should show up on the other).

[Patrick Mattison]

Well, Ithink i got it nailed. I had to go to Library/Receipts, throw away any Quicktime receipts ending in a version number, ie quicktime701, reinstall the latest Quicktime player and when I restarted FCP5 it recognized the Deck.
Thanks so much Rob, you saved the day!