DSLR H264 not playing in Premiere 5.5 again

[Tom Daigon]

How often do you clean out your Media Cache and Media Database files? Control for these are located in Preferences/Media. Sometimes cleaning them out can address problems. Also trashing prefs and repairing permissions can clear stuff up. Also I heard heard from others that at the top of the Media Prefs page its wise NOT to have Save Media Cache files…. Checked. Turn off that function. I hope this helps.

Tom Daigon
Avid DS / PrP / After Effects Editor
http://www.hdshotsandcuts.com
Mac Pro 3,1
8 core
10.6.8
Nvidia Quadro 4000
24 gigs ram
Maxx Digita / Areca 8tb. raid

[Jim Wiseman]

This is apparently a problem with Nikon D7000 files in 5.5 that Adobe is aware of. See:

https://forums.adobe.com/message/3780003#3780003
Also:
https://forums.adobe.com/thread/850325?tstart=0

A workaround is to change the Nikon Quicktime file extension from .mov to .mpg

This also doesn’t affect their use elsewhere. I really hope they come up with a fix for this SOON. I’ve wasted almost three days on this!

Adobe has a message that they were working on this problem as far back as May 17! Come on, Adobe, there are a lot of us out here with D7000s.

At least I’m not insane and my computer and drives aren’t to blame.

Jim Wiseman
Sony PMW-EX1,Pana AJ-D810 DVCPro, DVX-100, Final Cut Studio 2 and 3, Media 100 Suite 2.0.2, Premiere Pro 5.0 and 5.5, AJA ioHD, AJA Kona LHi, Avid MC, Hexacore MacPro 3.33 Ghz, Macbook Pro 17″ 2011 2.2 Ghz Quadcore i7, G5 Quadcore PCIe

[Tom Daigon]

Well Im glad you and your computer arent crazy. 😉 The work around sounds like a very quick and easy one. Thats something to be thankful for, right?

Tom Daigon
Avid DS / PrP / After Effects Editor
http://www.hdshotsandcuts.com
Mac Pro 3,1
8 core
10.6.8
Nvidia Quadro 4000
24 gigs ram
Maxx Digita / Areca 8tb. raid

[Jim Wiseman]

Well, I think it is something that should have been publicized a bit more. It deserves a fix that is shorter than 3 months or longer. Also, since I move programs and clips around between so many softwares, both editing and effects, I don’t know how they will react to the changed extension form .mov to .mpg.

Like many others, I am moving to Premiere from FCP. I also use the newest version of Media 100 Suite 2.0.2. I was the exclusive Avid dealer in Hawaii for 7 years in the mid ’90’s as well as a dealer for Media 100, so I know a lot of people in Hawaii that are going through evaluations of other solutions. The main thing besides the great interoperability with other Adobe apps (AE, Audition, etc.) is the ability of Premiere to work with more codecs than the competition, seamlessly. Needless to say, my experience with my Nikon D7000 files was not seamless.

I really hope Adobe fixes this soon. I will probably stay on Production Premium 5.0 until it is fixed. I’ve had enough with workarounds after FCP 7.

Thanks Tom and Jon for your help. At least D7000 users won’t be chasing their tails on this one now.

Jim Wiseman
Sony PMW-EX1,Pana AJ-D810 DVCPro, DVX-100, Final Cut Studio 2 and 3, Media 100 Suite 2.0.2, Premiere Pro 5.0 and 5.5, AJA ioHD, AJA Kona LHi, Avid MC, Hexacore MacPro 3.33 Ghz, Macbook Pro 17″ 2011 2.2 Ghz Quadcore i7, G5 Quadcore PCIe

[Kevin Monahan]

Sometimes software fixes can take awhile, and they can be nasty. Engineering is definitely working on it, so I ask that you please be patient until we can find one.

Kevin Monahan
Sr. Content and Community Lead
Adobe After Effects
Adobe Premiere Pro
Adobe Systems, Inc.
Follow Me on Twitter!

[Jim Wiseman]

Thanks for the quick reply, Kevin. That is very reassuring.

Jim Wiseman
Sony PMW-EX1,Pana AJ-D810 DVCPro, DVX-100, Final Cut Studio 2 and 3, Media 100 Suite 2.0.2, Premiere Pro 5.0 and 5.5, AJA ioHD, AJA Kona LHi, Avid MC, Hexacore MacPro 3.33 Ghz, Macbook Pro 17″ 2011 2.2 Ghz Quadcore i7, G5 Quadcore PCIe

[Bob Dix]

Kevin,
I gave up on CS5.5 and sent it back even though it could handle h.264 mov from our Canon 5D Mark II’s, but, not HDV. Went across to Sony Vegas Studio Platinum 11 and had the H.264 editing and HDV done in a day, no problems and very fast on 32 bit and I had a very good stabilizer. May give it a go some time later when Adobe fixes all the bugs ?And I spent all that money updating the computer to Adobe Specs, but, it really does make a big difference to 32 bit software if it’s any good. I did not find the 64 bit CS5.5 much faster than the Sony Vegas if at all.I have been an Adobe user for over 7 years from the beginning of digital with no problems with Premiere Pro 1.5.1 and Photoshop, things may have to change.

Freelance Imaging & Video
AUSTRALIA

[Tim Ray]

same problem with canon dslr files.horrible playback and scrubbing in PP5.5 i’m coming from sony vegas where same files on same computer work fine. its a shame that these problems sneak by all the time with software companies.

[Bob Dix]

Tim, I would not like to be a fully working professional editor using this, you would be better off using Movie Maker II. The irritating part is that previous versions were and are so good, I always leave them on the computer just in case.

Freelance Imaging & Video
AUSTRALIA

[Nick Delfino]

Kevin any update here. Started to edit a feature shot on Canon 5D Mark II with the footage as .mov h264 files and have run into the same problem documented in this thread. Files do not play in PP 5.5, DSLR 1080p 24 setup! Setup the same project in PP 5.0 and the media plays fine. I noticed this tread is dates Aug 2011 and it is now Feb 2012 so I am hoping there is a solution but fear there is not. I made the move from FCP 7 after the FCP X release to PP looking for a DSLR workflow but I am nervous now that I made the wrong choice. I look forward to your reply.

Thanks,