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  • Adobe Premiere Pro

    Dropped Frames on Quicktime H.264 Export

    Posted by Chris Zuker on September 23, 2014 at 7:44 pm

    Hey guys,

    I am suddenly losing frames (kind of?) from my top video layer on export. Basically, on the .mov file, occasionally a frame will half-disappear from my top video layer, revealing the layer below it for just that frame. Here is a screenshot of the instance:
    8032_screenshot20140923at2.32.06pm.png.zip

    I have tried several exports and the frames that come up missing are different every time. I have tried queuing through AME, and exporting straight from Premiere, and it happens with both. It is just a rough cut with no color or heavy effects.

    I am working through a USB 3.0 drive and have my scratch disk setup for the drive, I have cleaned my cache, deleted my render files in the sequence, even tried exporting as an mp4 container, and nothing has fixed the issue.

    Here are my export settings:

    Container: Quicktime
    Codec: H.264
    Quality: 100
    1280×720
    23.976
    Progrssive
    Square Pixels (1.0)
    Bit Depth: 24
    Data Rate: 7,200 mbps

    Here are my machine specs:
    OSX 10.9.4
    2.8GHz i7 Processor
    16 GB 1600 MHz DDR3
    Intel Iris Graphics Card

    Let me know if you have seen this before.

    Thanks!

    Chris Zuker replied 11 years, 10 months ago 2 Members · 3 Replies
  • 3 Replies

  • Chris Zuker

    September 23, 2014 at 8:26 pm

    This also happens when I export it as a 422… The footage I am working with is from a 5dmkiii and a C100, both of which are missing frames on the export.

  • Tina Hedegaard

    September 25, 2014 at 5:56 pm

    Are you exporting to a local or shared drive?

    Thanks

    Tina Hedegaard
    Technical Supervisor | Editor | Assisting Editor
    Final Cut Pro 7 | Media Composer 6.5.4, 7.0.3| Adobe Premiere Pro CS6, CC
    Mac OS 10.6.8| Mac OS 10.7.4 | Mac OS 10.8.2 | Mac OS 10.9.1

  • Chris Zuker

    September 25, 2014 at 10:11 pm

    I am exporting to the same USB 3.0 drive that I am working off of. I updated my OSX, and was able to export a cut without any issues finally. I am hoping that was the fix.

    Thanks for your reply.

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