Dissapearing sound

[Bob Zelin]

trash the FCP preferences
trash the Kona preferences

bob zelin

[Göran Thorén]

I have trashed FCS prefs and installed Aja software again.
Haven´t had any disappearing sound so far, I keep my fingers crossed!

Thank´s

[Göran Thorén]

The sound problem is back…

[Bob Zelin]

in the AJA Utilities folder, there is an UNINSTALLER for the software. Please uninstall the AJA software, reboot, and then reinstall the AJA software.

bob

[Bob Zelin]

I did not ask you an obvious question – what are you listening to ?
Are you listening to the output of the AJA Kona, or are you listening to the output of your MAC. You MUST listen to the output of the Kona. If you have the Kona 3, you need the K3 box to get analog out, or if you do not, you need an AES – analog converter, or a mixer that has AES inputs. You cannot proceed listening to the output of the MAC audio (you may not be doing this, but you did not explain how you were monitoring the audio).

Bob Zelin

[Göran Thorén]

Hi Bob.

I have all my audio monitoring via Aja in to a Mackie mixer.
So everything that goes out from the Mac, Final cut, After effects, Pro tools, Itunes or what ever goes through the Aja card.

Now I also have a problem with the audio synch when I jump between different apps. The only solution is to restart Final Cut.

Worth mentioning is that this is a brand new editing station.
I have just switched from a G5 Power PC with a Decklink SD card to
a Mac Pro with Aja Kona 3.

[John Fishback]

This happens sometimes with our Dual 2.5 G5 and AJA IO when switching between AfterFX and FCP. I always thought it had to do with one or the other hogging Quicktime. Restarting FCP always brought back the audio.

John

MacPro 8-core 2.8GHz 8 GB RAM OS 10.5.4 QT7.5 Kona 3 Dual Cinema 23 ATI Radeon HD 3870
ATTO ExpressSAS R380 RAID Adapter, PDE Enclosure with 8-drive 6TB RAID
24″ TV-Logic Monitor
Final Cut Studio 2 (up to date)

Pro Tools HD w SYNC IO, Yamaha DM1000, Millennia Media HV-3C, Neumann U87, Schoeps Mk41 mics, Genelec Monitors, PrimaLT ISDN

[Göran Thorén]

I find working with pro tools is most enoying, I have to restart my computer to get the sound back after a pro tools session…

[Tom Matthies]

I’ve has the same problem when monitoring audio out of the RCA jacks. It was suggested to me to restart the Mac while resetting the P-RAM (Cmd-Opt-P-R keys) It normally worked but the problem did come back eventually. AJA just replaced the card a few weeks ago and so far, so good.
Tom