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DeckLink SDI – An Unknown Device Appears
Hello!
I am having an issue. I have a Windows XP box, acquired a DeckLink SDI card recently, and installed Desktop Video 9.2 (as far as I understood, i needed to install that in order to get things working, although I must say that no clear instructions are present anywhere as to what to do when you have a DeckLink SDI, poor help contents and too much misdirection by BlackMagic.)
Anyways, what happens is that when I have installed this thing, an Unknown Device appears in my Device Manager during installation of this Desktop Video 9.2 and no drivers are installed for that. Where on earth can I find the drivers? Do they need to be imported from Mars?
Thanking in anticipation if a marsian species agrees to help me on this!
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1 Reply
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Hi Waqar,
I’ve had good phone support from them.
https://www.blackmagic-design.com/company/
Call the nearest office from this list.
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