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DeckLink HD Extreme not seen by Premiere Pro 6 suddenly
Today I updated the DeckLink driver (Desktop Video 9.6.8), uninstalling the old driver first as they recommend. But now I can’t get Premiere Pro 6 to see the card. Below is the summary.
DeckLink HD Extreme 3D card
Mac OS 10.7.5
Premiere 6.0.2
Blackmagic Design Desktop Video 9.6.8 (updated from 9.6.4)In Premiere 6, it’s not giving me the option to choose Blackmagic in the Playback preference, as though I have no card at all. And Premiere Pro 5.5, FCP 7 and even Audition 6 all see and can output through the DeckLink. Things were working fine before the driver update, so something got broken here.
I’ve re-installed Desktop Video version 9.6.4. I’ve repaired Disk Permissions. I’ve rebooted time and again. All for naught, and yet all the other programs (and Premiere versions) are seeing the card fine.
Any ideas of what I’m missing or might try next? (also posted in Blackmagic forum)
–jon–
Jon Hornbacher
EditSquid -
2 Replies
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Hi Jon,
Can you try checking to see if the plugins made it to the correct location. They should be in the MediaCore folder.
/Library/Application Support/Adobe/Common/Plug-ins/CS6/MediaCore/
Thanks,
Peter Garaway
Adobe, Premiere Pro QE -
Great clue, Peter! That folder was indeed empty, whereas CS5.5’s MediaCore folder has four Decklink files in it.
I tracked the CS6 DeckLink files to /Library/Application Support/Blackmagic Design folder. I moved them over to CS6’s MediaCore folder and that solved the problem.
Why these files suddenly aren’t writing to the MediaCore folder on these updates is an oddity, but now I know the solution.
Thanks a million for your help, Peter.
–jon–
Jon Hornbacher
EditSquid
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