Decklink HD Extreme 2 and Vista 64 Cannot Capture Audio

[Gene Colburn — email address bounces notices]

The Tyan mainboard you are using needs an audio card with Vista Ultimate 64 drivers. What are you using?

[Cort Wenzel]

I’m using a Turtle Beach Riviera 5.1 sound card–it works with Vista x64.

[Gene Colburn — email address bounces notices]

CS3 Needs ASIO driver support. Not sure if Riviera supports it. Just a thought. Can you play audio from within CS3 Timeline? EX bars and tone
using a decklink default settngs.

[Cort Wenzel]

If I switch the audio to the Turtle Beach sound card or to the Declink Audio, I can hear audio from the timeline (with a wma file).

I am not sure what this means: “EX bars and tone using a decklink default settngs.”

[Gene Colburn — email address bounces notices]

Hmmm I’m not sure, but my guess from what you are describing indicates that there is no ASIO Driver being detected. It is normally installed with the sound card. I do not beleive Decklink or Adobe installs it.

You could try the driver at http://www.asioforall.com

The EX was just for example bars and tone generated by Adobe using decklink hardware.

[Cort Wenzel]

After reading the manual again, it explicitly states: “DeckLink features support for ASIO audio output drivers. This allows Premiere Pro to use DeckLink as an ASIO audio output device.” However, it does not mention ASIO audio input, so my question is then:

So my question is: what are audio pins 14 and 15 from the consumer breakout cable for? How do I use them? It seems a bit silly to have those pins, but no way to use them in Premiere…

The consumer breakout cable is the bottom picture:
https://blackmagic-design.com/products/connections/index.asp?productID=18

[Gene Colburn — email address bounces notices]

[Cort Wenzel] “So my question is: what are audio pins 14 and 15 from the consumer breakout cable for? How do I use them? It seems a bit silly to have those pins, but no way to use them in Premiere..”

Those would be for Analog audio, while capturing analog video.

However you will never be able to capture audio from them if Premiere does not see a valid audio capture device. Thats what you need to work on. I just have a sneaky feeling that you have issues with the TB sound card not playing right with BM Drivers. Maybe call BM support.

[Cort Wenzel]

I wanted to post the solution to the problem–you were right! I picked up an Edirol UA-1EX and installed it. I changed the Control Panel Decklink’s input to Analog XLR, selected the Edirol UA-1EX as the input device, enabled the Audio 1 track for recording and started up the capturing window. I heard the audio as the video played and was able to successfully capture both.