CS5.5 – Failure to Import Sony AVCHD .MTS files - Adobe Premiere Pro

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CS5.5 – Failure to Import Sony AVCHD .MTS files

Posted by Al Ken on November 23, 2011 at 1:19 am

I’m getting a failure error “… unsupported compression format” when importing video from Sony NX5U AVCHD camera (which has MTS files) into CS5.5 Adobe Premiere Pro. Never had this problem with CS5. The video was shot at 1080i/24fps.

I tried to convert it into AVI format but lost image quality. I will appreciate assistance from anyone with solution.

Thanks,
Al Ken

Christina Rule replied 10 years, 7 months ago 7 Members · 17 Replies
17 Replies

Tim Kolb
November 23, 2011 at 3:43 pm

Are you importing from the media browser?

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor
Al Ken
November 23, 2011 at 4:39 pm

I’m importing from SDHC card. I also tried to import from hard drive and Sony’s Content Management SW. But all had the same error message “…. unsupported compression format”
Thanks.
Tim Kolb
November 23, 2011 at 4:48 pm

What I’m asking is if you’re using the media browser window to first view the files and drag them in..or using an “import file” menu selection or right clicking in the project panel…

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor
Al Ken
November 23, 2011 at 5:03 pm

I used import file menu.
Tim Kolb
November 23, 2011 at 7:13 pm

Try the media browser and see if the clips are accessible that way…

Have the clips been altered in any way from the camera’s file/directory structure?

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor
Al Ken
November 23, 2011 at 7:23 pm

Thanks Tim.
I tried to import through media browser but got the same failure error message. No, I have not altered the files.
Thanks

Al Ken
Bells Video Prod
Tim Kolb
November 23, 2011 at 7:36 pm

Are you running a trial of Premiere Pro?

If you have a serialized version, there are some additional codecs that it needs to download/unlock…

Also, do you have any funky freeware/shareware codec packages installed? Those have been known to screw up the legitimate codecs on certain systems…

TimK,
Director, Consultant
Kolb Productions,

Adobe Certified Instructor
Ann Bens
November 23, 2011 at 7:37 pm

Copy the whole file structure to your hdd first then use the media browser.

———————————————–
Adobe Certified Expert Premiere Pro
Adobe Community Professional
Al Ken
November 23, 2011 at 8:06 pm

I had free trial cs5.5 then got full version. This is a new PC, there are no freeware codecs installed. Is there a way to verify presence of such codecs?

The footage works well with movie maker, Vegas and cs5 (different PC) but failed on cs5.5.

Al Ken
Bells Video Prod
Al Ken
November 23, 2011 at 8:13 pm

Thanks Ann.
I tried to import from both hdd and SDHC card. but again the same error appeared … Unsupported compression type.
Thanks.

Al Ken
Bells Video Prod

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CS5.5 – Failure to Import Sony AVCHD .MTS files