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CS5.5 doesn’t like XDCAM EX mp4 format.
Hey guys,
I am the proud owner of a very nice (and expensive) copy of Adobe CS5.5 Production Premium. I am the editor on a short film, and I just spent $1,700 on upgrading my PC computer, including 8gb RAM, GEForce Nvidia 570 card, etc. Pretty nice machine.
Now the problem is this: I was given an external drive with all the footage from the shoot, which happens to be in XDCAM MP4 format. However, everytime I try to import it into Premiere or After Effects it says that ‘the file could be damaged or an unsupported format’.
I’ve scoured the internet for answers, downloading the Sony XDCAM viewer, K-Lite Codec Pack, Quicktime codecs, etc.
What am I doing wrong? Do I need to download the Sony MXF viewer too?
Thank you in advance for your help.
– Holly