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! critical AE error: missing preference !
Hi everyone, major issue with my After Effects this morning. Just turn PC on (64gb, quadro card) very latest updates from CC and AE wouldn’t load saying:
After Effects error: missing preference section [Output Module Spec String Section v28]
(21 :: 20 )Now I then uninstalled everything in an attempt to get it to work, including an older version of cc. But after reinstalling 2014 I still have this error. Major problem for me is I am supposed to be doing an evenings work for a new client tonight, i’m pretty darn screwed just now.
If anyone has any idea what is going, please please help.
Many thanks,
Steve -
3 Replies
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What OS? What are your system specs?
Have you checked for the famous permissions issues [link]?
If all else fails, uninstall the whole Adobe shebang, run the Adobe CC Cleaner tool, and then reinstall everything.
– The Great Szalam
(The ‘Great’ stands for ‘Not So Great, in fact, Extremely Humble’)No trees were harmed in the creation of this message, but several thousand electrons were mildly inconvenienced.
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Uninstalling does not remove your preferences.
To reset preferences, hold Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) while the application is starting.
Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive | RenderBreak [blog] | Profile [LinkedIn] -
Hi Walter,
Many thanks, that did do the trick. I was still getting it after completely uninstalling and cleaning etc, but all is well now cheers.
Steve
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