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  • Zaxwerks

    Complex Logo PA Crash

    Posted by Bobby Mikel on November 4, 2008 at 9:48 pm

    I have a fairly complex ai file. I have already prepped the file for PA. The file has 38 layers and is 368 KB. It does not open consistently in PA. Sometimes it will open correctly, and when I try to manipulate it PA crashes. Most of the time it will not open at all. PA crashes and I get “The application has unexpectedly quit.”

    I am running PA 4.5 on a G5.

    Any suggestions?

    Thanks in advance,

    Bobby Mikel
    Television Services
    Production Assistant
    Jacksonville State University

    Bobby Mikel replied 17 years, 6 months ago 2 Members · 2 Replies
  • 2 Replies

  • Matt Rhodes

    November 5, 2008 at 7:16 pm

    Hi Bobby.

    Would you be able to send me your file? I’d be happy to take a look.
    Let me know what steps to follow in order to see the problem.

    Send files to: matt@zaxwerks.com

    Thanks a lot.

    Matt Rhodes
    Zaxwerks, Inc.

  • Bobby Mikel

    November 5, 2008 at 7:32 pm

    Matt,

    Sure I’ll send it. Thanks for the help.

    Bobby Mikel
    Television Services
    Production Assistant
    Jacksonville State University

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