• Adobe Premiere Pro

  Clip playback speed and file import failure

  Posted by Robert Withers on June 30, 2013 at 9:17 pm

  Hi all,
  
I’ve just started the switch from FCP to Premiere on my Macbook Pro and am stuck early on with two issues.
File Import Failure message. Importing some clips shot with a Canon 5D Mark II [ 24 fps (23.9+)] and PP seems to import them but also gives me a “File Import Failure” and “File format not supported” messages. I’ve tried to input a folder from the flashdisk itself and from a copy on a disk drive. The error message shows up and then all the files also show up in clips in PP.

But something is wrong because when I play the files back in the Source window they play speeded up even though PP shows the correct file length.

I’ve tried making a sequence set to 24 fps (23.9+) and same thing happens. 


  Sure would like to get started . . . this is probably a simple thing.
  I’m using the 30-day trial of PP.


  Can anyone help?

  Many thanks,

  Robert
  It’s an MBP with 2.6 ghz i7, 8 g ram, OS 10.8. PP v 7

  Robert Withers replied 12 years, 10 months ago 1 Member · 0 Replies
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