Changing Audio project properties in Vegas Pro 11 will Crash and Reboot PC

[Paul James chatman]

This occurs with the 16bit version as well. I am going to downgrade back to 520/521 until I get a response for a solution to this.

hello

[Paul James chatman]

here is the dump information:

64bit Vegas Pro –
Log Name: Application
Source: Windows Error Reporting
Date: 3/30/2012 2:07:13 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: PJCI-W7HP-002
Description:
Fault bucket 2809773484, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: vegas110.exe
P2: 11.0.0.595
P3: 4f47704d
P4: StackHash_555c
P5: 0.0.0.0
P6: 00000000
P7: fffffffffffffffe
P8: c0000005
P9: 0000000000000008
P10:

Attached files:
C:UsersPaul James ChatmanAppDataLocalTempWER8A20.tmp.appcompat.txt
C:UsersPaul James ChatmanAppDataLocalTempWER8AFB.tmp.WERInternalMetadata.xml
C:UsersPaul James ChatmanAppDataLocalTempWER8AFC.tmp.hdmp
C:UsersPaul James ChatmanAppDataLocalTempWERA16A.tmp.mdmp

These files may be available here:
C:UsersPaul James ChatmanAppDataLocalMicrosoftWindowsWERReportQueueAppCrash_vegas110.exe_291baeb9ea6916fb2880ee27ed3d553bbe1314dd_cab_2704a425

Analysis symbol:
Rechecking for solution: 0
Report Id: ee4dbbff-7734-11e1-ad03-000272a24727
Report Status: 8
Event Xml:

1001
4
0
0x80000000000000

36373
Application
PJCI-W7HP-002

2809773484
5
BEX64
Not available
0
vegas110.exe
11.0.0.595
4f47704d
StackHash_555c
0.0.0.0
00000000
fffffffffffffffe
c0000005
0000000000000008

C:UsersPaul James ChatmanAppDataLocalTempWER8A20.tmp.appcompat.txt
C:UsersPaul James ChatmanAppDataLocalTempWER8AFB.tmp.WERInternalMetadata.xml
C:UsersPaul James ChatmanAppDataLocalTempWER8AFC.tmp.hdmp
C:UsersPaul James ChatmanAppDataLocalTempWERA16A.tmp.mdmp
C:UsersPaul James ChatmanAppDataLocalMicrosoftWindowsWERReportQueueAppCrash_vegas110.exe_291baeb9ea6916fb2880ee27ed3d553bbe1314dd_cab_2704a425

0
ee4dbbff-7734-11e1-ad03-000272a24727
8

hello

[Paul James chatman]

Corrections: I have discovered it only effects the altering of the sampling rate option. I have been able to change the bit rate and sample quality without a crash/reboot. The system reboot only occurs when I change the sampling rate, currently set to 48Hz.

Any ideas?

PaulJC

hello

[Tom Pauncz]

Paul,
This sounds very much like an audio device driver problem to me. Cannot repro here on Win7-64bit and VP build 595 (64-bit).

Cheers for now,
Tom Pauncz
(30WEST MEDiA GROUP)

[Paul James chatman]

This is what I thought, too, Tom. But it only occurs with version 11 build 595 & 594. This never happened with the 520 builds. I still have version 10 still on my PC, and it doesn’t occur.

Once I finish rendering this DVD menu project, I’m going to downgrade to the 52x builds. I really do not recall this happening with those builds.

I follow up..

hello

[Mark Barton]

I cannot reproduce this either with build 595. It applies the audio property changes without crashing. Are you sure the audio driver did not change recently. I guess you will know when you revert back to the older SVP 11 build and it is still broken.

[Paul James chatman]

Yeah it is weird. No the audio driver hasn’t been updated since installing the card last year. Hm?

hello

[Mark Barton]

Check to see if you have any other software running while SVP 11 is loaded that might have exclusive access to the audio card. SVP should not crash, but maybe it did not know how to handle the response from the audio driver. Usually they say to disable Windows system sounds, since you don’t want those to wind up in your audio mix. Check for things like Skype that may be running in the background. Are you running ASIO drivers or the generic Microsoft drivers? I checked the release notes for the 595 build but did not notice anything specifically that caught my eye that would cause a problem. It could be they are initializing the card differently to change the settings, but it is not generic enough of an error to cause problems on my system. I am running the Microsoft drivers as the ASIO4All driver was not working well with my hardware. It worked for a while but then I would have problems when I switched out of SVP 11 to run other programs.

[Tom Pauncz]

When I posted above to say I couldn’t repro, I was initially using the ASIO driver that is installed with my Black Magic Design Decklink Studio 2 card.

I use the same driver for Windows sounds and have never had any issues other than it insists on 48k, 16bit.

I then tried all the other drivers that showed up options in Vegas Preferences for audio device and still had no issues.

Cheers for now,
Tom Pauncz
(30WEST MEDiA GROUP)

[Paul James chatman]

I’ve heavily medicated right, but I don’t write this now I’ll forget…..
I have since found out that it project related. I just created a new HD project and set it for 96hz, 24bit Best and there was crash or reboot.

thanks guys

hello