CC 2015 – Keep getting Error: Cached Preview needs 2 or more frames to playback.

[Roland R. kahlenberg]

Send a BR (Bug Report) here – https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

While you’re at it, do state the CODECs used, plugins and system resources you’ve set aside and your system’s components, including OS and AE version.

HTH
– Roland

TypeGEMs – the Definitive Type Gizmo for AE
https://broadcastgems.com/typegems/

Intensive mocha & AE Training in Singapore and Other Dangerous Locations
Adobe After Effects CC ACE/ACI
Imagineer Systems (mocha) Certified Instructor

https://www.broadcastgems.com/mographintensity_shapestext/

[Ben Exler]

I have the same issue with After Effects CC 2015, and I’ve submitted the bug to Adobe using Roland’s link.

Curiously, this also happens in CC 2014 now. I never had this problem before I downloaded CC 2015, and now it seems to affect both. The only difference is that in 2014 it says “RAM Preview” instead of “Cached Preview”.

[Val Laz]

Has there been no update on this? Quite annoying that I cant use the program due to the constant errors.

[Paulina Leon]

Would love an update on it as well! Now even a restart doesn’t help.
Tried to adjust RAM settings, all tips for older similar errors (when previous versions said RAM Preview not Cached Preview). Nothing.

Any ideas?

[Claudia Kunin]

yuppers
same thing is happening to me….
shutting down and re-starting doesn’t help
neither does quitting the software and reopening the program…..
oops a nelly

[Joel Evans]

Same thing with me.

Thank you for taking the time to post.

[Lou Ruiz]

I ran into this problem last night, while trying to preview my first C4D file in after effects. I tried various internet fixes but none worked. This morning I remembered during install, certain CC apps would stall due to something called Adobe Crash Daemon, and the fix was to quit Adobe Crash Daemon in the mac activity monitor; the install would then continue to completion.

So I tried it for this problem, and it worked! Not sure if this is at all related, or if purging and closing the app again was the real trick, but something changed and I no longer get the error message.

Hope this helps.

[Lou Ruiz]

Scratch that, its back.

I did a few adjustments in CD4 and tried to preview in AE. Same error.

[Alexander Cockburn]

Are you running Chrome or another browser at same time?

[Steven Schultz]

Your preview bar is too short. Take your head and slide it all the way to the start of the comp and hit B (beginning) on the keyboard. Then slide your head to the end of the comp and hit N (end). The hit spacebar to preview. problem solved. Somehow your work area bar got reduced to zero frames. You can also put your head exact at the beginning of what you want to preview and hit B and then move it to the end of what you want to preview and hit N. You do not need the entire comp. Happy editing.