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Catalog missing
Hi
I’m really fed up with the clunkiest archiving machine in the world. The Pro-Max Cache-A. Spent a fortune on it to back up rushes and projects and I can’t get any help from Pro-Max unless I pay. How miserable are they making me feel and never wanting to buy their products again. There’s my moan.
The problem is I use Neofinder which is great and it can import Cache-A xml catalog files so I can go search for any file I like. All was going well as I copied a catalog rar file from the Cache to my desktop. I unzipped it and then began importing the xml files into Neofinder. All was going well and then I was finished. It was then that I noticed there were no catalogs for tapes from a few months ago. I tried to backup the catalog from the web interface of the Cache-A System Tools. Nothing happened although it did create a folder called Catalog Backup on the Cache-A hard drive. The funny thing is from the Cache-A user interface I can see the catalog and see all the files of the most recent archives so I assume the data is stored on the Cache-A device somewhere but I can’t see it.Any suggestions or help would be really welcome.
Many thanks