Can’t seem to upgrade to 8.3
Am I missing something, or is there something wrong with my account?
I bought the annual license upgrade for my 7.0/Symphony, a month ago, and just tried to upgrade to 8.3 before going back to work on Monday. I can’t find any Activation ID in any emails or on my Avid support page. When I try to use my 7.0 Activation code, I get a fail message, telling me to contact an Avid rep, which I’ve done.
Anybody else have this problem? Am I missing something in particular? Though I can run on the 30 Day trial, I’d prefer to get this solved before Monday, if anyone has advice.