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Activity Forums Square Box CatDV Can’t make directory, fails to build previews/proxies

  • Can’t make directory, fails to build previews/proxies

    Posted by Carla Vidal on January 15, 2013 at 11:32 am

    Hi everyone,

    I am having the same problem with different clips. I can’t see a common setting between them, it just says that fails.

    Thank you for your help

    C

    Carla Vidal replied 13 years, 3 months ago 2 Members · 4 Replies
  • 4 Replies
  • Bryson Jones

    January 15, 2013 at 4:46 pm

    Most likely, without any more info, it’s the permissions on your proxy folder/volume.

    Check that under media search paths and make sure you have read/write to that directory.

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Carla Vidal

    January 16, 2013 at 12:15 pm

    “Check that under media search paths and make sure you have read/write to that directory.”

    How can I check those permissions? I see everything normal in media search path… what kind of information would you need?

    Thank you 🙂

  • Bryson Jones

    January 16, 2013 at 10:20 pm

    Permissions are controlled by your OS. CatDV merely points and shows the path.

    What tends to happen is that people define a drive that they only have read only permissions to and then of course CatDV can’t write to it.

    You can google permissions checking for whichever OS you are on. On a Mac you can “get info” on the folder or drive to check that you have read/write.

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Carla Vidal

    January 17, 2013 at 8:05 am

    Thank you very much, just resolved it. Regards

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