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Activity Forums Apple Final Cut Pro Legacy Canon HFS11 not showing up in log and transfer. Error message “invalid directory structure”

  • Canon HFS11 not showing up in log and transfer. Error message “invalid directory structure”

    Posted by Cathy Clur on November 30, 2009 at 10:09 pm

    I have just bought a Canon HFS11 and am having trouble importing the footage into final cut pro 6.0..

    I plug it in, turn it to playback mode and the orange disk appears on the desktop. When I open log and transfer in fcp the window is black… According to the “how to” video’s on this subject, the log and transfer window should be immediately populated with my Canon files.

    When I try add a folder manually (the orange canon disk from my devices list) I get an error message saying

    “”CANON” has invalid directory structure. Please choose a folder whose directory structure matches the supported media.”

    The importing process works perfectly in iMovie.

    Would really appreciate any solutions (that don’t involve iMovie, if possible!)

    Cathy

    Jerry Hofmann replied 16 years, 5 months ago 3 Members · 6 Replies
  • 6 Replies
  • Jeff Cannata

    December 1, 2009 at 5:20 am

    Hi Cathy,

    I bought the Canon HFS11 a few weeks ago, tried to import into FCP, its format is AVCHD and is not supported by FCP6.

    Too bad , seemed like a great camera. Returned camera and got the Canon HX AIs. Love it.

    Hope this helps

    Jeff C

  • Jerry Hofmann

    December 1, 2009 at 1:51 pm

    Once it appears on the desktop, copy everything from it to a hard drive, then navigate to that drive and import from there.

    Jerry

    Apple Certified Trainer, Producer, Writer, Director Editor, Gun for Hire and other things.

    8-Core 3.0 Intel Mac Pro, Dual 2 gig G5, AJA Kona SD, AJA Kona 2, Huge Systems Array UL3D, AJA Io HD, 17″ MBP, Matrox MXO2 with MAX Cinema Displays

  • Cathy Clur

    December 1, 2009 at 1:58 pm

    Hey thanks for replying 🙂

    I’ve tried that and I get the same message… After reading a little more about this, I’m starting to suspect that my version of FCP is too old to deal with this kind of file (AVC HD) I’m using FCP 6.0… do you know if it’s compatible?

    There is an update sitting in my software updates at the moment.. I’m going to try and install that and see if anything changes.

    Otherwise, is there a plugin or something I could add to FCP to make it work? Don’t really want to spend another pile of money for the next version.

    Though, iMovie (what I’ve been using today) is really rather frustrating.

    Thanks

    Cathy

  • Cathy Clur

    December 1, 2009 at 2:28 pm

    Updating the software worked.

    All good 🙂

    Moral of the story: keep software up to date!!

    Thanks for your help anyway

  • Cathy Clur

    December 1, 2009 at 11:53 pm

    Hi Jeff,

    I ran an update check in the software update application of my mac, and installed a “pro applications” update, which updated it to 6.0.5…

    Which works!

    Thanks for the info though, I’d tried everything so it had to be a problem with the software itself… The shonky guy who sold it to me TOLD me it would work in FCP6. Grr.. But no harm done 😀

    Cathy

  • Jerry Hofmann

    December 2, 2009 at 3:34 am

    Oh yeah, run software update until it’s all up to date. May take a few times too to get to the message… it’s all OK to install.

    Jerry

    Apple Certified Trainer, Producer, Writer, Director Editor, Gun for Hire and other things.

    8-Core 3.0 Intel Mac Pro, Dual 2 gig G5, AJA Kona SD, AJA Kona 2, Huge Systems Array UL3D, AJA Io HD, 17″ MBP, Matrox MXO2 with MAX Cinema Displays

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