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Activity Forums Blackmagic Design Cannot install MB pro on MacPro intel

  • Cannot install MB pro on MacPro intel

    Posted by Multipasser on October 27, 2007 at 10:48 am

    Hey BMD,

    I just received my MB pro (new edition).
    I installed the pci card and connected the MB pro.
    installed the software (6.6), rebooted.
    And the software cannot find my card.
    It says ‘could not open serial port’ (could be in use by another application).

    I have tried all 3 free pci-E ports! Only in port 4 the multibridge light (on the front) blinks very fast.
    In port 3 and 2 it doesnt blink at all.

    Anyone got any idea?

    Multipasser replied 18 years, 6 months ago 2 Members · 3 Replies
  • 3 Replies
  • Multipasser

    October 27, 2007 at 11:53 am

    When I connect the MB pro via usb I can see it in the profiler.
    Multibridge Pro:
    Version: 1.00
    Bus Power (mA): 500
    Speed: Up to 480 Mb/sec
    Manufacturer: Blackmagic Design
    Product ID: 0xbd13
    Vendor ID: 0x04b4

    But I cannot see the PCI card in the profiler. Only shows the Nvidia! When I put the 4lane pci card in slot 2, my nvidia doesnt get recognized and I do not have output to my monitor. (Logged in using Remote).

    So do i have conflicts? How do I solve them since there arent any jumpers I assume? Or is the 4lane card broke?

  • Kristian Lam

    October 30, 2007 at 4:37 am

    Hi,

    Please try again but use the Multibridge PCIe card in the top slot of your Mac Pro, then launch “Expansion Slot Utility” located in “/System/Library/CoreServices” and select the second profile.

    regards

    Kristian Lam
    Blackmagic Design

  • Multipasser

    October 30, 2007 at 6:56 pm

    I returned the blackmagic. They tested it also in the store. And it failed.

    Besides, for some reason I dont have that CoreServices Directory! Or the utilty!

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