Blu-ray fatal error

[Frank Wylie]

OMG! I am so FURIOUS that this is the actual solution!

What abysmal, sloppy coding on Adobe’s part!

I could just scream!

Frank Wylie

“The camera is a base instrument; you must do violence to it…” Orson Welles

[Michael Weigand]

Can you tell me X-ACTLY what you did in order to get this to work? Im afraid I dont understand what you mean in saying you “changed the name of the disc and the file name to “disc”

Where did you do this? in the build section? and do you mean you saved the project as disc? Please elaborate, we just talked to someone in India for an hour and I feel kind of nauseous.

Please help us. You are our only hope

[Michael Weigand]

what is the “disc name” where did you find that?

[Bill Wood]

Michael –

I am also experiencing a similar error when trying to use Encore CS4 to produce a 1080p Blu Ray image or disk using Windows 7 64 bit on a Dell 690 Workstation with dual Xeon 3 GHz procewssors and 20 GB of RAM.

I am trying to produce a three hour 1080p 29.97 program set up with Premiere Pro CS4 on the same machine. After making a few edits to change the rolling end credits, Encore stops with Blu-ray Error: “fatal error”, Code:”6″, Note:”

This error appears during the “Initializing Burn Engine with the progress bar about 15%, Writing: Disk 1 of 1, Data Written: 0.00 kb of 14.84 GB, Time Remaining: 1 min 26 sec. This is shortly after the transcoding is completed and about 15 seconds into the burn engine process. It occure with both writing to a Blu Ray disk or writing the Blu Ray image.

I have tried this several times after carefully checking the parameters in both P Pro and Encore. Right now I exporting via AME a 1080i 29.97 MPEG 2 Blu Ray file before using it in Encore CS4 to make a 1080i disk. Anyone have any other comments or suggestions?

Bill Wood

[Michael Weigand]

To clarify: the error message you are getting from Encore is worded improperly: instead of “underflow” it should say “underrun”

THIS IS WHAT A BUFFER UNDERRUN IS: https://en.wikipedia.org/wiki/Buffer_underrun

Now the solution for all you mac guys out there: well there isnt really much you can do. A blu ray burner with “buffer underrun protection” will help. Also having no other programs open when you are burning might get you over the hump. What else, doing a boot with the shift button held down will help too. Otherwise Encore is just not the piece of SW that can handle things like this. I reccomend doing some research and finding SW and a pipeline that works best for you.

Good luck!

[Stephen Rutherford]

I was getting the same error on BR discs with long names. I have been able to rename discs with 9 characters (no spaces) and they burn no problem. Any more than that, I haven’t tested yet.

I did receive the error after installing the MS patch and restarting the machine.

Thank you to this thread for helping me solve my own problems 😉

Stephen Rutherford
Graphics Producer: Gale Force Media, CanesVision & Wolfpack TV
stephenr@carolinahurricanes.com
https://www.facebook.com/swrutherford
https://www.twitter.com/CVHD

CAROLINA HURRICANES: 2006 STANLEY CUP CHAMPIONS!

Current System Configuration:
Intel i7 920 PC 2.67 GHz
Windows Vista Ultimate 64 Bit
12 GB DDR3 RAM
NVIDIA GeForceGTS 250 512MB DDR3

Adobe Production Premium CS4
3D Studio Max 2010

[Jonas Bendsen]

Hi, Bill.

Just wondering if you found a solution, as your set-up is pretty similar to mine, and none of the other “solutions” (changing names, downloading the patch) have worked for me.

I’d really love to be able to create a BluRay disc, but right now, it’s just not happening.

Thanks!

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This is my life, I edit and edit and edit and edit…

[Bill Wood]

Jonas – I have since migrated to CS5 and do not have that problem. I believe that I got it to work by opening EN CS4 as an administrator instead of a regular user. Right click instead of double click and choose Run as Administrator. – Bill

[Jonas Bendsen]

I got so excited when I saw this response, but even running in “admin mode” did not prevent the Code 6 error.

I’ve tried several different types of renders, various menus all at different sizes, removing the menus completely (so the disc is ONLY a timeline), etc., but nothing seems to work.

Aggravating to say the least.

Thanks for trying to help!

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This is my life, I edit and edit and edit and edit…

[Bill Wood]

Jonas _ Did you try the fix here: https://www.microsoft.com/downloads/details.aspx?FamilyID=993c0bcf-3bcf-4009-be21-27e85e1857b1&displaylang=en There was another fix that replaced a bad file in Window system but I can’t remember it. Have you tried writing to an ISO file instaed of burning the BluRay directly? If that works try burning from the iso file. CS4 EN works as I made many Blu Ray disks with it. You just need the right fix! – Bill