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  • Blackmagic User Forum

    Posted by Bob Zelin on January 4, 2015 at 12:42 am

    just an observation.
    I had a question about a Blackmagic router. I have not gone to the Blackmagic user forum in a long time. While it is obvious that lots of people post on this forum, there are not lots of replies. I think that Blackmagic likes it that way. This is why Creative Cow is still the #1 forum. People actually answer questions.

    Bob Zelin

    Bob Zelin
    Rescue 1, Inc.
    bo******@****ud.com

    Eric Santiago replied 11 years, 6 months ago 3 Members · 2 Replies
  • 2 Replies
  • Russ Froze

    January 4, 2015 at 3:49 am

    [Bob Zelin] “Blackmagic likes it that way.”

    I whole heatedly agree. It’s my belief that the company is is both too big and too small. Kind of the awkward stage of development, sort of like a tennager emotionally fragile. Never mention anything negative or derogatory, always say nice things and pat them on the back.
    Russ Froze

  • Eric Santiago

    January 14, 2015 at 2:34 pm

    Sadly I agree to some extent.

    When its a very long winded workflow issue, I get the occasional true professional replying.

    But when its a simple, why doesnt your product do this one thing that it should…

    I eventually go to support which bothers me as to why the forum is there.

    I started on that forum during the BMCC debacle 😛

    For 5 months I was on that daily/hourly hoping to hear answers.

    It was quite a mess and Im glad I cancelled my orders.

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