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Activity Forums Blackmagic Design Blackmagic Ultrastudio Mini Monitor Problem

  • Blackmagic Ultrastudio Mini Monitor Problem

    Posted by Kevin Eslinger on March 26, 2014 at 5:20 pm

    Anyone else having problems with the Ultrastudio Mini Monitor. I received mine yesterday, loaded the driver software, connected the box via thunderbolt to my 27″Imac and the box works. However my usb keyboard no longer does. If i try to type anything, it either lags, doesn’t type at all or repeats the letter a hundred times. I found a thread on the Blackmagic forum that discusses the problem (https://forum.blackmagicdesign.com/viewtopic.php?f=11&t=3576), but no one seems to have a solution… so… anybody have a solution for fixing this?

    thanks!!

    my comp info:

    27″ Imac (late 2012) with Apple Thunderbolt display
    NVIDIA GeForce GTX 680MX 2048 MB
    Processor: 3.4 Ghz Intel Core i7
    Memory: 32 GB 1600Mhz DDR3
    Software OSX 10.8.5 (12F45)
    Cuda Driver Version: 5.5.25 (5.5.47 available but worried about problems)

    Robert Castiglione replied 12 years ago 2 Members · 2 Replies
  • 2 Replies
  • Kevin Eslinger

    March 27, 2014 at 6:37 pm

    Looks like I solved my own problem.

    For future reference, I had my keyboard plugged in to my Apple Thunderbolt Display that runs… yes “thunderbolt” to my Imac. This was apparently creating a conflict with any USB devices connected to that display while the mini monitor was plugged in. Plugged my keyboard into the IMac USB port and “wah-lah” No more keyboard problems. Still doesn’t resolve the issue with using USB ports from the display but at least I’m back in business.

  • Robert Castiglione

    April 26, 2014 at 2:25 am

    I have had exactly the same issues with the Mini Monitor software disabling USB functionality on my thunderbolt display . Reported issue to Blackmagic and seeing if they can resolve the issue. I will report back with the results.

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