Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Blackmagic Design Blackmagic Design for 64 Bit

  • Blackmagic Design for 64 Bit

    Posted by Sarah Brown on October 21, 2009 at 9:46 am

    Hello All Friends i’m sarah and i hope help me for this problem

    i have Decklink Pro with windows xp 32 bit , but when i change my system windows for xp 64 bit Blackmagic not work

    for knowing: i have premiere pro cs4 , AEcs4 with last update
    decklink pro with 7.3.2 Driver
    Radeon HD 3870 series graphic card
    Asus M , 8 GB Ram

    Please Help me , thanks sarah

    Sarah Brown replied 16 years, 6 months ago 5 Members · 7 Replies
  • 7 Replies
  • Wu Zh

    October 24, 2009 at 4:18 am

    Is that a pci card or pci-e card?
    It seems PCI card can not support ram over 2g in 64x system.
    bmd driver’s problem.

  • Deleted User

    October 24, 2009 at 11:42 am

    Hello Sarah,

    The 64bit support for cs4 and Blackmagic is udner Vista 64bit, not Xp 64bit. Try to install with Vista 64bit and I think you will be okay.

    Thanks,

    Leo

  • Kristian Lam

    October 26, 2009 at 4:42 am

    Hi,

    If this is a PCI card (not PCIe) card, then it will not support more than 2 Gb of RAM in your system.

    regards

    Kristian Lam
    Blackmagic Design

  • Iliya Gitlin

    October 30, 2009 at 3:03 pm

    i have vista x64 and decklink PCI work only with 2gb RAM
    with 4gb all x64 system not work PCI DEckLink

  • Sarah Brown

    October 31, 2009 at 9:39 am

    thganks for wu zh , Kristian Lam , Leo Baker ,Iliya Gitlin

    really my deck link pro its (PCI) , not PCIe

    yoyu mean change my card?

    thanks again for your answar

    sarah

  • Iliya Gitlin

    October 31, 2009 at 7:22 pm

    you have 3 way
    1. change your’s card to PCI-Exp and use all available ram
    2. reduce RAM to 2GB
    3. back to x86 operating system and use 3GB(4gb install) ram

  • Sarah Brown

    November 1, 2009 at 7:25 am

    thanks very much Iliya Gitlin

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy