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  • BCC5 for AE CS4 file errors

    Posted by Tudor Applen on December 11, 2008 at 4:19 am

    I get an error when I load After Effects CS4 as it tries to initialize BCC5 saying “After Effects error: making file specification – file not found (43)” It does this to every plug-in in the BCC5 package. I’ve moved all the plug in files to the mediacore folder.

    I have the most current OSX 10.5.5

    Also, is there a correct way to uninstall BCC5?

    Thanks!

    Tudor

    Tudor Applen

    Mathieu St-arnaud replied 17 years, 3 months ago 3 Members · 7 Replies
  • 7 Replies
  • Peter Mcauley

    December 11, 2008 at 2:13 pm

    Hi,

    Did you use the latest version of the BCC 5 installer? We recently uploaded a newer version that includes an install target specifically for CS4. I would like to suggest that you download the latest version and re-install the product. BCC 5 is compatible with CS4 so you should not be getting those errors.

    Regarding the uninstallation of the product … you are on a Mac so this must be done manually, ie, by performing a search for BCC 5 and then deleting the plugs that are listed in the search result.

    Cheers,

    Peter.

  • Tudor Applen

    December 11, 2008 at 6:24 pm

    Thank you for your response. I downloaded it only 2 days ago. It did have the ability to target CS4, so I guess it’s the latest download – and that’s not the problem. Thanks again.

    Tudor Applen

  • Peter Mcauley

    December 12, 2008 at 2:21 pm

    Okay – it was the first thing that came to mind but apparently that wasn’t it. If you can, please contact our support department at support@borisfx.com and a tech will work with you to get your system up and running.

    Cheers,

    Peter.

  • Mathieu St-arnaud

    January 27, 2009 at 7:59 pm

    Hello,

    I am having the same issue on my when trying to install BCC 5.0.1 on my MacPro running AE CS4.

    I have tried transfering the plug-ins to the MediaCore folder as advised by the tech support @boris. I am still waiting to hear from them again.

    Was there a fix found and if so, what was it ?

    Thank you !

    m.

  • Tudor Applen

    January 27, 2009 at 9:05 pm

    No resolution yet! They did suggest installing to the desktop and transfering the files manually, to the plug-in folders. Haven’t tried that yet. Littlle faith in this prospect though.

  • Mathieu St-arnaud

    January 27, 2009 at 9:57 pm

    I just tried reinstalling BCC from scratch but this time, I selected CS4 and Custom Install at the same time.

    The CS4 installer always put the BCC plugins in the Application/AE CS4/plugins folder for me, not the MediaCore.

    So I selected the Mediacore folder as destination for the Custom Install and the only message I got when opening AE CS4 was that I had duplicates plugins … but the BCCs loaded just fine !

    I then quit AE, deleted the plugins in the App/AE/plugins folder (keeping the ones in MediaCore) and restarted AE and they seem to be working fine. (did 2 test exports)

    m.

  • Mathieu St-arnaud

    January 27, 2009 at 10:14 pm

    Forgot to mention I selected the Universal Custom Install.

    MacPro
    OS 10.5.5
    AE CS4 9.0.1
    BCC 5.0.1

    m.

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