Yup–we have licenses for more clients (5 I think); long story short, when we got the Lanshare, we had 3 old systems that basically didn’t meet the specs for Avid to say the ethernet client software would even work on them so they said we were on our own, and well, surprise, they didn’t work at all (couldn’t see or access the Lanshare partitions). So finally we were able to upgrade our systems to be up to Avid standards, installed our Xpress Pros with Mojos on them, but our tech support has run out so if I want to get them working for our other editors I have to do it myself. I’m an editor, not an IT/networking type, so this is all a bit daunting to me.
I think our original CD has an older version of the software but when Avid came out to install the Lanshare they downloaded upgrades and burned them to a CDR for us. So would I have to install the original software first from the CD and then the downloaded upgrade? I’m sorry if that’s a dumb question.
Thanks for your advice!
Jessica