Avid Assurance, is there any other way?

[Jason]

as far as i know there is no other way. avid supports only their own gear and their assurance contracts. anything else could potentially void your warranties. again i would check with your reseller but i’m almost certain i’m right.

j

[Dave Schweitzer]

These’s really no other way to…
get major upgrades to the software
get free hardware replacement if it goes down
get all the phone support your telephone can handle

without paying a la carte pricing if the need arises. And if it does, the costs are siginificant.
I believe the “free” major upgrades to your software a la carte are in the $2,000 range. Without Assurance, if the Avid hardware develops a problem the cost is bound to be exorbitant.

Good thing these kinds of expenses are a write-off.

[Michael Todd]

Hardware maintenance is extra…it’s not part of Avid assurance.