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Activity Forums Blackmagic Design ATEM TVS-Media Express constant crash

  • ATEM TVS-Media Express constant crash

    Posted by Scott Francis on December 16, 2011 at 1:02 pm

    Running ATEM-TVS on an AMD Hexacore (3.2 Ghz) with 8gig of ram, only things running are ATEM control and Media express. Media Express is ALWAYS crashing…..using newest drivers from BM…anyone else experiencing this? It will capture if I am luck, but crashes way more than not….thanks in advance!
    Regards

    Scott Francis
    Mind’s Eye Audio/Video Productions

    Scott Francis replied 14 years, 5 months ago 2 Members · 2 Replies
  • 2 Replies
  • Rene Folse

    December 18, 2011 at 6:24 pm

    Do you have the latest firmware(you mentioned only drivers)? There was a problem fixed as of December 12, four days before your post. Here is what BM said…

    ATEM Switchers version 2.7.2 is released.

    This version offers improvements on H.264 1080i50 performance in TV studio.
    – the previous corrupted files bug has been resolved.

    Jess Schumann
    ATEM Product Specialist
    Blackmagic Design

    If you do not have 2.7.2 then that is probably the problem since a lot of people complained of erratic behavior before that update.

    Rene

  • Scott Francis

    December 18, 2011 at 10:51 pm

    Yes both firmware and drivers have been updated…cannot run more that 1 out of 10 times without a crash….ERRRRGGG! BM is really a pain in my butt, I have yet to have a product (out of 4 I have or DID own) without issues!
    Thanks for the input though!!
    Regards

    Scott Francis
    Mind’s Eye Audio/Video Productions

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