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ATEM 1 M/E doesn’t laptop as HDMI source
I setup an ATEM 1 M/E as a demo system in my shop. I am using the very same laptop that normally connects to my ATEM Television Studio. My Television Studio sees the output of my laptop as an HDMI source. When I connect the same laptop to any of the four HDMI inputs on the 1 M/E the laptop isn’t seen.
I have connected the HDMI output from my TriCaster 855 into the 1 M/E and the 1 M/E sees the HDMI output from my TriCaster 855.
I connected a second computer with an HDMI output and my ATEM 1 M/E didn’t see the computer as an HDMI input.
Do I have a 1 M/E with flaky HDMI inputs or is this something else.
I am running the ATEM 3.2 software on the host PC . . . .
Remember, my Television Studio sees the HDMI output of my laptop using the same host computer driving the 1 M/E.
Matt Drabick, DigiTek Systems
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5 Replies
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Same thing happened to me. What worked for me was to install the 3.1.2 drivers.
If you have a mac, go to here
If you have a PC, go to here
I did talk to BMD support on the phone and explained that 3.2 didn’t work. I would do the same if I was you just so they know that other people are having the same issue.
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We are having the same issue on 3.2 with the hdmi on multiple units
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Just talked with BMD and they said that they have had several calls about this issues. What they said is that the switcher is looking for a 59.94fps signal but if the signal is 60 then that’s fine too. Computers use a normal rate of 60Hz for monitors. 60Hz = 60fps. But with this new update that tolerance is tighter to where the 60Hz not’s match. They are working on trying to fix it.
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That is welcome news to hear BM recognizes the issues (I’ve reported the issues… but not received a reply).
This is a BIG issue for many of us I think. The 3.2 Firmware has effectively broken all of the scalers/converters I use to bring various devices in to my ATEM 1ME. No longer functioning are my Altona VGA to HDMI, Gefen Toolbox HDMI Scaler, Apple TV (3rd Gen).
I also have a TVS… and the 3.2 firmware did not break the HDMI compatibility.
I do hope they fix this soon.
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Got an email from BMD saying that they now have their own Forum. Here’s the link
https://forum.blackmagicdesign.com
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