After Effects is freezing during audio render

[Megan Heck]

I created a new project and imported a different audio file and it still crashed. I have not tried those two things. But i will

[Megan Heck]

I cleared the disk cache and restored, still crashed.

[Walter Soyka]

What are your audio preferences?

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Roland R. kahlenberg]

Once you had confirmed that audio-only and audio+video scrubbing was the issue, you should have embarked on a couple of procedures to confirm if your issue was AE (or AE + hardware) or simply the audio file itself.

If you haven’t done so, try working in a new project with another audio file that has the same attributes BUT comes from a different source. Lots other related tests but hopefully this will get you onto the right track to troubleshoot the issue.

HTH
RoRK

Intensive mocha & AE Training in Singapore and Other Dangerous Locations

Imagineer Systems (mocha) Certified Instructor
& Adobe After Effects ACE/ACI (version 7)

[Megan Heck]

I created a new project and insert another audio file and it worked. The audio file was an .mp3. I converted the audio file I need to use to an .mp3 and it worked on my laptop, but will not work on my iMac this morning.

Adobe After Effects CS6
Running Mac OS X 10.7 also tried it on Mac OS X 10.8
3.1 GHz Intel Core i5
12 GB of Memory 1333 MHz DDR3
All programs are updated

My After Effects is freezing every time I try to scrub the play list and listen to the audio using the Command scrub option. I was using an .aiff, .wav, and mp3.

[Megan Heck]

This is incredibly frustrating. It works randomly for a few minutes and then crashes again. Currently I am using a .aif file and my audio hardware settings in after effects are set it Built-In Input/Built-In Output and Buffer size: 2048.

I am at a loss, and I need to make progress on this project. Any help out there?

[Roland R. kahlenberg]

Have you tried working with another audio file to ascertain if the issue is with audio, in general, or specific, with regards to this file?

BTW, I’ve read that folks can get better mileage by using QT or AVI instead of aiff or WAV to resolve strange audio issues.

HTH
RoRK

Intensive mocha & AE Training in Singapore and Other Dangerous Locations

Imagineer Systems (mocha) Certified Instructor
& Adobe After Effects ACE/ACI (version 7)

[Megan Heck]

Yeah, I tried a different audio file, a different audio file format, and a completely new projects with all new files to eliminate the possibility of corruption.