After Effects CS5 won’t stop in the middle of RAM Preview

[Efi Or]

maybe your project very “heavy” and taking a lot of ram to ram preview, therefore your pc sometimes can “stuck” if you’ll ram preview comp with a lot of effects.

try to press on the solo button just for a few comps/solids, those without the massive effects.

still not stopping?

by the way, forget the num0, try to use your mouse to stop it, maybe got something to do with it.

[Dustin Bowser]

The project is definitely heavy, so that could be the cause….though I’ve worked on similarly heavy projects on CS4 and never seen this glitch. Also, trying to stop the RAM preview with the mouse doesn’t work either. In fact, mashing all the buttons on the keyboard and clicking like crazy won’t even stop it. It just keeps going until it’s done.

[Jared Rowe]

Interestingly I have been experiencing some cache difficulties with CS5 as well. I have found a work around to the RAM preview not responding and locking up and eventually crashing the app. As annoying as this may seem to do it works every-time.

Create a new comp and make a solid or a text layer and RAM preview on that and then return to your heavy comp and RAM preview now and it works. It needs to re-cache the comp for previewing.

I found this work-around while I was trying to copy and paste text from a word file into an AE comp. I would copy it from word and then it wouldn’t paste in my heavy comp. But i created a new comp and pasted it in there and it worked. So I then went back to my heavy comp after the new comp and the pasting worked.

So there seems to be some weird cache problems with CS5, I have played around with the menu options to try and figure it out with disk cache and multiprocessing but so far no luck.

If someone figures the fix for this, please let me know, otherwise I will keep relying on this annoying work-around.

[Mark A ward]

This just started happening to me too! But I can’t even get it to play. It creates the RAM preview but then just sits there. Very frustrating. I deleted preferences, restarted, changed preferences to different settings…all to no avail. Even the workaround mentioned isn’t working for me. Any further suggestions?

2 x 2.8GHz Quad-Core Intel Xeon
NVIDIA GeForce 8800 GT
10GB RAM

[Mark A ward]

UPDATE : I created a new user account on my MacPro and loaded AE CS5 with the same project I was working on and the RAM Preview worked. Logged back into the original user account and the RAM Preview issue seems to have disappeared.

2 x 2.8GHz Quad-Core Intel Xeon
NVIDIA GeForce 8800 GT
10GB RAM

[Chuck Wheeler]

So was this a NEW load of the program? or just opening the project under a new account name?
mine is doing the beach ball of death with just an audio file and audio analyzer plugin in ram preview… frustrating

MacPro
i7 Core
12 MegRam

[Todd Kopriva]

The After Effects CS5 (10.0.1) update is available:
https://bit.ly/9ex5Cf

This update should address the AIFF issue. There are also fixes for some RAM preview issues. After you’ve installed the update, please let us know whether it works for you.

If you have any problems with the update, or if you have bugs to report after you’ve installed the update, please let us know through the usual channels:
https://bit.ly/93d6NF

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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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[Stephen Lee]

Minimizing AE kills it.

Stephen Lee
Senior Multimedia Designer
FCPS

[Joe Lacy]

This is happening in CC, and driving me nuts. I know my comp is pretty heavy, but I have 12 GB RAM, and everything was working fine earlier. I’ve cleared the cache, turned off multiprocessing, closed every other app, restarted my computer, and none of the other suggestions above work. I have a tight deadline on this project and I’m losing my mind.

[Massashi Hosono]

Same here with both CS6 and CC over a New Mac Pro 2014. This is a major bug!!