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After effects cs5 crashes when i try to import MXF Files
Hi im hoping someone can help me out here. Ive recently just had to reinstall windows onto my pc and now it seems that aload of adobe products dont seem to work.
When i try to import an MXF file filmed from my canon XF300 into After effects cs5 i get this message.
After Effects error: Crash in progress. Last logged message was: <2356> <5> C:\Program Films (x86)\Common Files\Adobe\dynamiclink\CS5\dynamiclinkmanager.exe
They import ok in Prmiere but not in after effects. Does anyone know why?
My system specs are
Dell Inspiron 580
Windows 7 64bit
8GB ram
ATI Radeon HD 5400 Series
Intel Core i5 750@2.67GHz,2668Mhz, 4coresIt seems that after i reinstalled windows using the windows disc and not the partion i feel theres something missing which is making me think i should reinstall using the partition. Any help would be great.
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2 Replies
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Have you installed the After Effects CS5 (10.0.1) update?
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Todd Kopriva, Adobe Systems Incorporated
Technical Support for professional video software
After Effects Help & Support
Premiere Pro Help & Support
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Hi thanks for the replies, firstly I have 2 internal hard drives both 2tb when I say partion I mean the recovery partion. I understand 8gb isn’t an amazing amount of ram but before I had to reinstall windows everything worked great so I’m not sure if reinstalling via the recovery partition is better then reinstalling from the windows disc.
As for the update I’ve run a check to see if any updates are available but it says I’m up to date so I think I’m ok.
This is a real pain and I can’t understand why it’s happening.
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