-
After Effects blocked from seeing the GPU
I upgraded my Quadro but AVG is keeping After Effects from reaching out to it.
AVG will not allow me to add an exception. The AVG site has no info. I am tired of fighting all of these glitches.
I wish software would do what it is supposed to do and quite causing problems.If you had this problem and solved it I would appreciate any information.
Adrian D\’Alessio aka; Fluxstringer
fl**********@***il.com
https://www.facebook.com/FluxStringer
https://www.linkedin.com/in/fluxstreamcommunications -
25 Replies
-
This really sounds like an AVG question.
Perhaps you’d want to add that exception for the entire After Effects folder, not just the application, so that AEGPUSniffer.exe can run, too.
Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive | RenderBreak [blog] | Profile [LinkedIn] -
That might be or could be great if I knew how to accomplish that.
Adrian D\’Alessio aka; Fluxstringer
fluxstringer@gmail.com
https://www.facebook.com/FluxStringer
https://www.linkedin.com/in/fluxstreamcommunicationshttps://twitter.com/FluxStringer
https://mog.com/FluxMuse -
Using the AVG interface I have gone through making a folder exception.
The first trial I only checked the bottom box. Then tried the bottom and top boxes.
Then even though I have let Windows 10 update the driver twice before I went through the process again and it installed yet a different driver.That failed after a restart
Then I checked off all three boxes and applied that.
That attempt failed as well.
I will uninstall AE again. And install it again. Then restart.
Adrian D\’Alessio aka; Fluxstringer
fluxstringer@gmail.com
https://www.facebook.com/FluxStringer
https://www.linkedin.com/in/fluxstreamcommunicationshttps://twitter.com/FluxStringer
https://mog.com/FluxMuse -
AE was fully uninstalled and then installed again.
After a cold boot restart the AVG exception was checked.
AE still cannot see the GPU.
Adrian D\’Alessio aka; Fluxstringer
fluxstringer@gmail.com
https://www.facebook.com/FluxStringer
https://www.linkedin.com/in/fluxstreamcommunicationshttps://twitter.com/FluxStringer
https://mog.com/FluxMuse -
HP Workstation manager was consulted and on recommendation and through the WSM the GPU driver was backstepped.
After a restarts there is still no change. No access to the GPU.
The Quadro is in the second PCIe16 slot.
Could that have an effect?Adrian D\’Alessio aka; Fluxstringer
fluxstringer@gmail.com
https://www.facebook.com/FluxStringer
https://www.linkedin.com/in/fluxstreamcommunicationshttps://twitter.com/FluxStringer
https://mog.com/FluxMuse -
Sadly I feel stabbed in the back by both Adobe and nVidia.
Here is why:
My joy is shattered.
I’m a Senior citizen living on a fixed income. I do computer video, graphics and motion to earn extra money.
I bought the nVidia Quadro K2000 and used it for 2 years. However it was not strong enough for the 3D Ray Tracing I want to do.
So I bought the nVidia K2200 thinking it would be the perfect solution for my budget. It is listed for both Adobe applications etc as a drop in replacement.
I have spent weeks rebuilding my workstation. But in trying to get After Effects to recognize my proudly purchased Quadro K2200 I found I could not.
Weeks of searching, trying different drivers, making security exceptions, etc have been fruitless.
I just spent over 2 hours with a Creative Cloud agent. He tried everything I did with the same result. Then he showed me an Adobe page saying there are no drivers which will allow the nVidia K2200 to be accessed by After Effects ! The article even said there ” never would be” drivers for that.Is a struggling entrepeneur on a very limited budget supposed to just swallow the cost of a misrepresented product?
It is too late to return the card because of the long set up time. But It is worthless to my purpose. This is a major setback for my efforts.Adrian D\’Alessio aka; Fluxstringer
fluxstringer@gmail.com
https://www.facebook.com/FluxStringer
https://www.linkedin.com/in/fluxstreamcommunicationshttps://twitter.com/FluxStringer
https://mog.com/FluxMuse -
Please specify the exact motherboard model you have. I’ll then look up the online manual and see if I can spot anything that may help.
For a start, if the K2200 is the only graphics card in the pc, it should be installed in the first x16 slot (the one nearest the cpu). Installing in the second slot may/may not affect the situation depending on the motherboard model.
Secondly, can you uninstall AVG, and reboot to see if it is the cause? For your info, I am also a senior citizen (in another country) and have not used an anti-virus in my pc for 5 years now. I am my own anti-v.
Thomas Leong
-
Adrian, I’m sorry to hear about your troubles. I somehow glossed over the fact that you were installing a new Quadro card. Your’re right that the K2200 is not on the supported GPU list [link]; NVIDIA’s cards in the Maxwell family apparently do not support the version of the OptiX library that Ae uses.
A few thoughts:
1. The Quadro family is not the best choice for price/performance for Ae’s ray-tracing renderer. Since you’ve passed the return window on your GPU, you might consider selling it and buying one of the GTX cards on the supported list. You will get way more CUDA performance out of a GTX card than a similarly-priced Quadro card anyway. The Quadro cards have some professional features (10-bit output, better driver support for CAD applications) that cost a lot and do not apply to Ae.
2. The ray-tracing renderer is not a good long-term solution [link]. Adobe is not focused on improving the ray-tracing renderer, choosing instead a new strategy of better support for third-party 3D workflows. I think you are better off using Element 3D for your 3D effects (which will render very quickly on the GPU you have, using OpenGL instead of CUDA), or perhaps looking into the bundled CINEMA 4D LITE.
3. Please feel free to ask hardware questions here before you buy something. There are a number of posters here who would be happy to lend their expertise and guide you toward efficient uses of your cash with respect to improving your Ae experience. I’m sorry I couldn’t help you better before!
Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive | RenderBreak [blog] | Profile [LinkedIn] -
I saw that list before I bought. I cannot find a date on it. But I thought it was an old list and that the K2200 was was not on it because the list was obsolete. What was on my mind was the glowing advertising and the fact that it seemed like an update of my existing K2000.
Out of all of the cards on the list for the other graphics apps why would I suspect the k2200 would be the road apple not as capable as the others.
Where were the brightly colored disclaimers ” NOT for AE 3D RAY TRACING ! ” ?
With all it has going for it and the k2xxx designation etc. WHY would anyone assume it to be LESS capable?
It is linked with AE in much advertising. Why would anyone assume it unable to do Ray Tracing?It is also unclear ( presumably a state secret) if it “c o u l d ” work if it only had a driver written for it.
I like the idea of using one of the very newest low budget nVidia 3D cards. Is it the 780 that sells for almost the same as the K2200?
BUT how do I know it will be seen by AE ?Ray traced render may be dead for Adobe but If I do work up to a full C4D package then what links THAT software to the GPU and WHAT lets me blend objects and footage THEN.
How does a small operator get anywhere when Corporations make arbitrary decisions we cannot keep up with?
Adrian D\’Alessio aka; Fluxstringer
fluxstringer@gmail.com
https://www.facebook.com/FluxStringer
https://www.linkedin.com/in/fluxstreamcommunicationshttps://twitter.com/FluxStringer
https://mog.com/FluxMuse -
[Wallace Adrian D'Alessio] “I like the idea of using one of the very newest low budget nVidia 3D cards. Is it the 780 that sells for almost the same as the K2200? BUT how do I know it will be seen by AE ?”
If it’s on the supported GPU list, it has been tested and is known to work. If it’s not on the list, you’re on your own.
[Wallace Adrian D'Alessio] “Ray traced render may be dead for Adobe but If I do work up to a full C4D package then what links THAT software to the GPU and WHAT lets me blend objects and footage THEN.”
C4D is not GPU-accelerated.
There are some GPU-based third-party renderers like Octane that integrate with C4D These will also have their own system requirements.
C4D/Ae has a workflow called CINEWARE [link] which lets Ae communicate with the C4D renderer, kind of like Dynamic Link. There is also the traditional workflow of rendering from C4D, then importing the rendered image sequences plus 3D camera data into Ae for compositing and integration.
Walter Soyka
Designer & Mad Scientist at Keen Live [link]
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
@keenlive | RenderBreak [blog] | Profile [LinkedIn]
Reply to this Discussion! Login or Sign Up