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Activity Forums Adobe After Effects aerender fails to recognize quicktime on windows server .

  • aerender fails to recognize quicktime on windows server .

    Posted by Shai Benshoshan on June 30, 2014 at 11:28 am

    hallo !

    I am using windows-based-server, after effects cc to render some ae projects via ae render . All file types are rendering ok accept quicktime , witch is unrecognized by aftereffect . when i am importing the same QTfile by opening aftereffects it is working perfect .

    any help or ideas ?
    thanks

    Shai Benshoshan
    motionDesign Director
    showbox.com

    Oded Arbel replied 11 years, 10 months ago 2 Members · 1 Reply
  • 1 Reply
  • Oded Arbel

    July 1, 2014 at 9:00 am

    I’ve had a similar issue, where file formats that require quicktime to process (such as .mov) will fail with all kinds of weird issues, when I’m running arender from my custom software service, while everything works fine when running the AE gui or the aerender command from the administrative console.

    The problem was eventually identified as missing system environment variables. You must have the following environment variables defined in order for After Effects to successfully call quicktime:

    PUBLIC
    WINDIR
    PATH

    Apparently if only some of them defined, quicktime might still work, but I recommend setting them all up. You can use the values as can be seen by running ‘dir env:\’ from your powershell prompt, though for PATH I recommend using a minimal value including only the Windows system folders and the quicktime folder.

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