I can’t answer your question without knowing which of the workarounds on that page worked for you, what hardware you’re using, et cetera.
For example, if you’re using AJA hardware and the problem is a conflict with AJA codecs as described on the page that I linked to, then it would be AJA that would need to provide the update.
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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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