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AE CS4 Crashing on start up on OS X 10.6.3
[posted this to Adobe Forums, haven’t had any luck]
I installed After Effects CS4 a couple of months ago, and everything was working fine. Then, suddenly, it wouldn’t launch at all. It got to “Initializing Type Engine…” and then crashed with the following message:
The OS X error report is as follows:
Process: After Effects [1043]
Path: /Applications/Media/Adobe After Effects CS4/Adobe After Effects CS4.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 9.0.2 (9.0.2)
Code Type: X86 (Native)
Parent Process: launchd [233]Date/Time: 2010-05-06 16:29:40.930 -0500
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6Interval Since Last Report: 286357 sec
Crashes Since Last Report: 24
Per-App Interval Since Last Report: 313511 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: CB4DAD58-94D2-4E1C-B4C5-2F2C69A89324Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 21Application Specific Information:
abort() called[………]
Thread 21 Crashed:
0 libSystem.B.dylib 0x957b14be __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x957b13a2 nanosleep$NOCANCEL$UNIX2003 + 166
2 libSystem.B.dylib 0x9582c2f2 usleep$NOCANCEL$UNIX2003 + 61
3 libSystem.B.dylib 0x9584d9a8 abort + 105
4 U.dylib 0x02581141 U_LoadFrameworkBundle + 593
5 libSystem.B.dylib 0x957aa42b _sigtramp + 43
6 ??? 0x0000000a 0 + 10
7 com.apple.DesktopServices 0x97a87ed9 TCopyQueue::ReportStatus(OperationStatus const&, TUString const&, TCountedPtrconst&, bool) + 257
8 com.apple.DesktopServices 0x97a87afa TCopyWriter::ReportStatus(bool) + 146
9 com.apple.DesktopServices 0x97a8456b TCopyWriter::Write() + 735
10 com.apple.DesktopServices 0x97a83c25 TCopyWriter::WriteTaskProc(void*) + 75
11 …ple.CoreServices.CarbonCore 0x90932eb6 PrivateMPEntryPoint + 68
12 libSystem.B.dylib 0x95771a19 _pthread_start + 345
13 libSystem.B.dylib 0x9577189e thread_start + 34Thread 21 crashed with X86 Thread State (32-bit):
eax: 0x0000003c ebx: 0x957b1309 ecx: 0xb0b0561c edx: 0x957b14be
edi: 0xb0b056d0 esi: 0xb0b05678 ebp: 0xb0b05658 esp: 0xb0b0561c
ss: 0x0000001f efl: 0x00000247 eip: 0x957b14be cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0babf000It gives me the same error each time. I’ve tried all the usual tricks: deleting caches, preferences, repairing permissions, trying as different users (including a band new user). I also uninstalled and reinstalled the software, and it threw the same error. In perusing the Adobe forums, it looked like someone else had a similar issue, but it was a Windows specific fix, and I couldn’t figure out how to port that to the Mac.
Also, I validated all my fonts with Font Book (since it seemed like it could be a font problem). It found 3 fonts with “serious errors”, but I removed them and the problem persisted.
I’ve gotten it to start in Safe Mode, but I can’t figure out what Safe Boot is preventing from loading that causes it to crash when I boot normally.
Any and all help is appreciated.
Thanks,
Sam -
1 Reply
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After a lot of dead ends, I finally reinstalled the OS on a new partition to start from a completely clean slate. Installed AE, launched just fine. Installed all the system updates, and AE started crashing the exact same way. So I’m curious if anyone out there is running AE 9.0.2 on OS X 10.6.3. I can’t get it to work without crashing every time it launches, but it works fine in 10.6.2.
I was looking through the kexts, and noticed that there was a GeForce8xxxDriver.bundle that got taken out of the 10.6.3 update, and a GeForceGLDriver.bundle was added. Not sure if that’s the problem, but since it launched in safe boot (in which OpenGL is disabled, I believe), I thought it might be.
Should this be something I tell Apple/Adobe?
Sam
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