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AE crashing every 20-30 minutes
Hi, I really hope someone can help because adobe support is non-existent.
Current AE is up to date 17.1.4 and screenshot shows my computer
I started a new project a few days ago and it started crashing repeatedly. It’s very simple. Just 2 comps with shape layers. I imported a couple of video clips and png’s originally. When troubleshooting with Abobe they had me import my project into a new project and they had me reset my preferences. Did not help.
Today I started a brand new project and only imported 4 png’s and it started again. The only effects I’m using on any layer are fill and roughen edges. That’s it. So, I uninstalled and reinstalled AE tonight. Deleted png’s. Imported project into new one. And still crashed.
I don’t know what to do. My other much more complicated project is fine. Zero problems.
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3 Replies
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Hi mel, have you recently installed any plugins? They’re usually the main cause of my repeat crashes.
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Also fonts can sometimes cause issues, if you’ve installed a new one?
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Also, what do you mean “Adobe support is non-existent”? There’s a HUGE team of people employed by Adobe to offer technical support.
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