Adobe Premiere Pro CC 2015 won’t play after pressing space bar or play

[Ann Bens]

Make sure you update to 2015.0.1.

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Adobe Certified Expert Premiere Pro CS6/CC
Adobe Community Professional

[Wellington Gonzalez]

Thanks Ann! I have the version that you are saying, and I still have the same problem.

Thanks!

[Darva Campbell]

I’m in PP6 – but this has happened to me a dozen times. Changing my audio hardware preferences has solved the problem each time.

[Zach Melanson]

I am on a iMac with Yosemite 10.10.4 using the latest version of CC (2015.0.1)

I am having the same issue, and the audio hardware preference fix isn’t working. The only option for ‘default output’ is ‘built-in output’ Any other suggestions? Thanks.

[Darva Campbell]

Here are the other things I’ve heard people try:
-Clean your cache.
-Copy and paste your sequence into a new timeline.
-Sign into your computer under another admin user.
-Reboot your computer.
-Do a permissions repair via disk repair.
-Navigate to /YOUR_HD/Library/Preferences. Then rename the com.apple.audio.AggregateDevices.plist file, or move it to the trash
-Log in to your computer as the root user. Once you are logged in as root, relaunch your Adobe software and repeat the process that generated the error. After you have verified that the software functions correctly, you can return to your regular user account. For information on enabling the root user, see the Apple documentation on enabling the root user account, located here.
Update your system software to Mac OS 10.7.x

I have tried all of these things, but the only one that has worked for me is the audio preference change I spoke of earlier. It sure is frustrating, though, isn’t it!?! 🙂

[Neal Petrosky]

It’s been happening to me quite a bit. I end up just quiting and restarting. Adobe is really going down hill on the quality of their releases.

[Paul Leavitt]

Ok, so I tried everything that Darva Campbell recommended, and I do mean EVERYTHING (awesome advice btw. I was sure one of them would fix my problem), and I still had this problem. What I discovered to actually be the problem was one of my multicam sequences. After restarting Premiere, I could scrub, play back, and preview video and audio, but as soon as I tried playing any of that multicam sequence, it all just stopped. So for now I’m going to have to do it the old fashioned way and cut between my two cameras by hand.
Anyone else had trouble with multicam sequences?
Paul

[Drew Lahat]

Ah, the good-old “play doesn’t work” problem. This “behavior” has been around since the original CC. Thankfully I don’t see it happen much, but it did just happen to me this week. In my case a restart solved the problem.
One case it always happens is if Transmit is enabled and Resolve is running – since Resolve snatches the Blackmagic card and Premiere doesn’t know “what to do”.

Since it’s happening to you with a specific multicam sequence, can you rebuild that sequence? Sounds like a corruption specific to that project/sequence. Also, can you transcode the footage into another format (proxies) and try?

[Mike Postupak]

I have definitely narrowed it down to a multicam sequence. I troubleshooted with all different variations and it seems to lock up after processing a multicam with video and stand alone .wav file. Works fine with multiple video files that have audio, but when I process with a external audio file it locks up.
Probably a bug on their release? Works fine in CC2014.

[Joe Bender]

Hey guys,
I’ve been banging my head against this problem all day. First everything stops playing in Premiere — not just one project, all of them; not just PPro 2015, but also 2014 — and then I eventually reinstall and get video playback back, but still no audio!

I’ve tried systematically adjusting all the parameters in the audio preference panel, as I said I’ve uninstalled and reinstalled, I tried all of Darva’s suggestions above, and nothing has changed. Any other thoughts?I’m at my wits’ end.

Thanks in advance,

Joe