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Activity Forums Adobe Encore DVD Adobe Encore CS6 & MXF files

  • Adobe Encore CS6 & MXF files

    Posted by David Hare on July 19, 2012 at 9:08 pm

    OK ill try to explain this. Ive upgraded from cs 5.5 to cs6. I thought id have a play with Encore. I opened up a new project and went to import an MXF file but i keep getting this message.

    ‘The Software that’s used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem’

    Ok but if i use dynamic link from Premiere the files work fine and dandy. Also if i open up an old prject that contains MXF files they load but in the monitor menu i just get the red adobe ‘media offline’ screen.

    Im running master collection cs6 on a windows machine.
    24GB Ram
    Intel Core i7 950 @ 3.07GHz 3.06GHz
    Nvidia Geforce GTX 470.

    Any Ideas?

    Minu Sharma replied 13 years, 9 months ago 2 Members · 1 Reply
  • 1 Reply
  • Minu Sharma

    July 26, 2012 at 11:30 am

    Hi ,

    .mxf files import are supported in encore . Just try restart your machine and try again .

    Thanks
    Minu

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