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Activation
i have moved my copy of PremierePro twice now because I upgraded my desktop system and my laptop. I have it installed on both with one serial number.
Both times I uninstalled completely from the old system and then re-installed on the new one. Each time it would not re-activate so I had to call Adobe and they gave me a rough time about re-activating. This last time I asked how to do it properly and was told that you go to Help/Transfer Activation. this does not show up in my copy of PPro under Help.
I would also like to be able to take my copy with me to other systems by de-activating and re-activating but this does not seem possible.
does anyone have the magic answer because I have a new laptop on the way and I don’t want to talk to Adobe again and feel like a software theif.Ken Adolph
Media Group
Editor/Post Supervisor
https://www.mg.ca -
1 Reply
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I don’t have an answer as I just had to get on the phone to re-activate my complete video collection as my laptop died and couldn’t de-activate.
You have two activations without a deactivation apparently, then the system locks you out. The one time I tried to do a de-activation, it hung trying to get something from the web. Very annoying.
I’m not sure what the answer is, but I feel your pain. Bottom line is that you have a serial# and you shouldn’t feel like a thief…but if you need to talk to Adobe again by phone, it may not be a bad idea to mention this difficulty.
TimK,
Kolb Syverson Communications,
Creative Cow Host,
2004-2005 NAB Post Production Conference
Premiere Pro Technical Chair,
Author, “The Easy Guide to Premiere Pro” http://www.focalpress.com
“Premiere Pro Fast Track DVD Series” http://www.classondemand.net
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