Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Premiere Pro 5K Playback Dropping Frames!

  • 5K Playback Dropping Frames!

    Posted by Nate Tam on March 25, 2013 at 7:09 pm

    So I’ve been cutting RED EPIC footage for a while now, with the same specs and everything, but this latest project I’ve opened doesn’t want to play back smoothly. It keeps dropping frames. It was shot in 5k, and I’m playing back at 1/16 resolution! I’ve never had to resort to going this low with the resolution to play smoothly, but even with it that low it still gets choppy on me. :/

    NOTE: I DO NOT HAVE A RED ROCKET! – i know i know…I’m asking for trouble.

    But the question is, why would I be able to cut 5k sequences fine and then all of the sudden not be able to?

    I’m working on a 2.66 GHz 12 core intel xeon. I got 20 gigs of ram (17 allocated to Premiere Pro), and running an ATI Radeon HD 5770 1024 MB (stock)

    Nate Tam
    Freelance Film Editor
    natetamiam.com

    Jeff Meyer replied 13 years, 4 months ago 5 Members · 8 Replies
  • 8 Replies
  • Tom Daigon

    March 25, 2013 at 8:08 pm

    Try this..

    1. Delete Preferences (boot up PrP holding down Option (Alt) and Shift keys .

    2. Delete Media Cache files

    3. Delete Preview files

    Find out where the folders for step 2 and 3 are. Close Premiere. Delete files inside both these folders.

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

  • Nate Tam

    March 25, 2013 at 10:31 pm

    Thanks for the advice Tom,

    I’ve tried this, and unfortunately…it hasn’t worked. :/

    I’ve also tried restarting the machine and messing with the settings a bit. still no luck.

    I cant afford a red rocket, so I’m just curious to know if there IS a solution. I know I can edit 5k footage….I’m just angry its not cooperating.

    Any other suggestions?

    Nate Tam
    Freelance Film Editor
    natetamiam.com

  • Dennis Radeke

    March 25, 2013 at 11:40 pm

    How full is your target drive where the RED media exists? If its kind of full, consider moving some of your other footage off of the drive.

    Dennis

  • Tom Daigon

    March 26, 2013 at 12:07 am

    Well when all else fails. Create a brand new project. Then import your current project into it. See if that helps.

    Like Dennis said, check your media raid to see how full it is (Im assuming you have a raid if you are trying to play back 5K 😀 )

    Is your graphics card running CUDA? I know its ATI so Im not sure its supported.

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

  • Nate Tam

    March 26, 2013 at 12:26 am

    Thanks for the replies guys.

    Unfortunately, the drive isn’t even half full, and it’s a 3TB drive, so that’s out of the question. I’m also running it on USB 3.0 and also have tried plugging it in via esata.

    The playback issues are happening in a brand new project. And even if I make a new one, its all the same…dropped frames. 🙁

    I’m not running CUDA, and dont think it does run on my graphics card…I should double check it, but I’m pretty sure about that.

    I seriously don’t know what to do.

    Nate Tam
    Freelance Film Editor
    natetamiam.com

  • Tom Daigon

    March 26, 2013 at 12:29 am

    See if anything here helps.

    https://labs.adobe.com/technologies/redepic_importer/

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

  • Tim Kolb

    March 26, 2013 at 9:19 pm

    It sounds to me like you’re hitting your ceiling on that system…have you edited 5K RED footage before…or 4K?

    Your display card isn’t assisting you at all as it is not an NVIDIA card running CUDA and not a supported OpenCL card (AMD/ATI’s GPU application implementation) so you have your CPU doing all the scaling and color work involved in post decoding as well…

    Keep in mind that the software RED decoder is single threaded, so it doesn’t matter how many CPU cores you have (I also have the dual hex 2.66s), you’re using only one core for RED decoding. A supported GPU picks up all the scaling and color conversion work at the back end of the decode chain, so it should free up some CPU capacity and allow it to focus on the video decoding and playback more efficiently.

    I’ve been able to run a stream of RED 5K with a beefy CUDA card and no RED Rocket, but when you have a single threaded process, clock speed affects processing capacity and those of us on large core count/low clock speed machines will notice some limitations.

    Seriously though…a GPU that Premiere Pro can actually use will help.

    TimK,
    Director, Consultant
    Kolb Productions,

    Adobe Certified Instructor

  • Jeff Meyer

    March 27, 2013 at 1:19 am

    Does this footage have a different compression ratio?

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy