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3.0.7 OSX installation problem
When I run the installation package for 3.0.7 the installation jumps from the ‘License’ stage to the ‘Check Location’ stage, missing out the ‘Destination Select’ option. It then tells me I have chosen to install the software at the following path: Label, and to click ‘Go Back’. When I do this, it takes me to the ‘License’ stage and the whole process repeats itself. I cannot get to the ‘Destination Select’ option.
Any ideas?
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4 Replies
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Just to be clear, this is the 3.0.7 update installer, not the full version installer (only the update does a “check location”).
What OS X version are you running?
Alan.
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There is a manual update you can do instead:
https://www.wondertouch.com/downloads/updates/pIllusion_OSX_307_update_no_installer.zip
There is no installer — just unzip the files into your particleIllusion 3 application folder, replacing the existing files. Don’t drag the entire folder — select and drag all of the files and folders that are in the folder to your particleIllusion 3.0 folder. (does that make sense?)
Alan.
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Hi Alan,
Thanks for the manual update which I could not find on the website. However, the website does offer the following download for the 3.0.7 update:
pIllusion_OSX_307_update.pkg.zip with the instructions, ‘unzip, the double-click the pkg file to start the installer’.
This is exactly what I did – I am using OSX 10.5.4.
Regards,
Nigel
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There’s a new update installer on our site now that doesn’t have this problem:
https://www.wondertouch.com/downloads/updates/pIllusion_OSX_307_update_a.pkg.zip
Notice the “_a” in the filename.
This one will let you choose the destination — If you haven’t done the manual install yet, please give this new installer a try.
Alan.
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