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2 different error messages then complete melt down
I have been trying to export a comp that I have already exported in the past with no problems. Now when I try to export I keep on getting error messages and even my whole computer would crash.
I would get one of two error messages
1. Keylight out of memory (4)
2. Unable to allocate space for 1984 X 144 image buffer.I tried increasing the ram distribution and enabled disk cache. This error still occurs. I got one good export today then it started to give me the error messages again then the whole Mac went gray and told me I had to manually shut off the computer.
I am using CS4 and just ran software updates over a week ago. The computer is Mac OSX 10.6.2
Any suggestions?
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5 Replies
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Why are you exporting? You should be rendering.
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I had the Open GL off and the mulitprocessing. I don’t believe the footage is one of the negative ones you listed. It’s from FCP 7 uncompressed 8-bit Component Y’CbCr. I have use this type of footage for a good year now without this issue.
I may not have AE version 9.0.2? when I open it it says version 9. I just ran software updates and adobe updates and they both say it’s up to date.
Thanks Dave for your suggestion. It was helpful and I printed it out to keep on hand. Do you have any other thoughts?
Joey, I also ways had trouble going to File > Export. Using the render queue was always reliable until now. most people I find have issues with File> Export. Thank you for the question though
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Laurie, the reason I asked was that you used the term Export.
It makes it much easier for us to diagnose a problem when the correct terminology is used.
As you know, rendering and exporting are two completely different things in AE. -
you’re right Joey, my appologizes. I am using the rendering queue
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Here are some links that are relevant to this conversation:
information about the 9.0.2 update
rendering (or not) with OpenGL (Instructions for enabling and disabling OpenGL rendering are toward the bottom.)
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Todd Kopriva, Adobe Systems Incorporated
putting the ‘T’ back in ‘RTFM’ : After Effects Help on the Web
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