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12 Core Mac Pro Hangs, Judders, Crashes, Out Of Memory
I have 3 Macpros in our office all set up the same way. The new 12 core is handling the SAME footage on the SAME hard drive the SAME way: VARICAM and DSLR and footage converted to PRORESHQ I shot footage with my varicam and 5D. The DSLR footage is causing huge problems. It stutters like hell in the VIEWER window only. The canvas is fine. I also get out of memory warnings. Crashes. Mostly when I am applying Magic Bullet effects and Twixtor. It is like I am using FCP Version 1.
HERE IS THE KICKER:
APPLE SENT ANOTHER 12 CORE AND THE SAME THING HAPPENED WTH THEIR STOCK DRIVE IAND FCP CLEAN INSTALL. WHY?????
I have been an apple user for over 15 years, Final Cut pro user since the beginning. This HAS to be a hardware issue since my other macs are acting okay with NO JUDDER in the viewer window with the same footage and very little crashes.
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41 Replies
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[Brad Walker] “This HAS to be a hardware issue since my other macs are acting okay with NO JUDDER in the viewer window with the same footage and very little crashes.”
Sounds like it could be Brad, but…
‘Have you taken all other non-essential hardware out or the machine and disconnected all external drives, etc., then tested completely and systematically?
David Roth Weiss
Director/Editor/Colorist
David Weiss Productions, Inc.
Los Angeles
https://www.drwfilms.comPOST-PRODUCTION WITHOUT THE USUAL INSANITY ™
A forum host of Creative COW’s Business & Marketing and Apple Final Cut Pro forums. Formerly host of the Apple Final Cut Basics, Indie Film & Documentary, and Film History & Appreciations forums.
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What harddisk is playing your media ?
Do you have a dedicated drive for your prores hq files?
Do you have a decklink card or other hardware installed?
Need more details. -
Also did I read right that you’re converting DSLR footage to prores HQ? Stop doing that, it’s a waste of time and hard drive space, use standard prores. I still don’t know of any 10 bit DSLR footage….
😀
Tom Morter-Laing
Freelance Editor
Certified Apple Product Proffessional, 2010
http://www.depictproductions.co.ukSony Z5, with Rode NTG2.
iMac 27″ intel i7 2.93GHz, 12GB RAM, ATI HD5750 [1GB GDDR5], 2TB Int. SATA with 2TB External HDD; (FW800), with Elgato Turbo H264HD. -
I did have an intensity Pro card, however I pulled it and uninstalled the driver along with the Caldigit card and HDELEMENT. Yes, I have done systematic tests… I have eliminated everything from the system with the exception of a dedicated media drive. Still hanging, juddering and crashing on New generation Mac Pro # 2. Has anybody else experienced these issues? What about Twixtor, Magic Bullet out of memory issues? I paid $7,500 dollars for this machine that is inferior to my 1st and 2nd generation Mac Pros.
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By the way, an FCP Apple advisor suggested I try the DSLR footage in imovie. I tried it, and there are no hangs, crashes, etc. Ridiculous. I am really confused and would love any help.
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hello
Yes same thing here, only hardware change is a raid card. Crashes, in mid playback, juddery footage, incredibly unstable.
Have moved project to a firewire 800 drive, same thing.
Am now working off my old Mac book pro 2007 model.
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That is so crazy! As stated before, I am not new at this. Have been editing FCP since version 1 with my Mac G4! I uninstalled, reinstalled, had Apple send me a new machine. Nothing works! Same footage on an older Mac Pro works beautifully with same internal hardware, 3rd party plugins! Does anyone have these same issues? It is NOT the video card as I swapped with my 2009 generation video card 4870. Apple is stumped. I am stumped. The arrogant FCP guys tell me the same thing every time. Uninstall your 3rd party software. Did that too. Nada. What is up with this new machine. Apple – now that your stock is at over 300, shift your focus from the ipad slightly to Pro Apps! We need you OR we are going to flock to AVID. Please does anybody have any thoughts besides uninstalling, cache, preferences?
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That is so crazy! As stated before, I am not new at this. Have been editing FCP since version 1 with my Mac G4! I uninstalled, reinstalled, had Apple send me a new machine. Nothing works! Same footage on an older Mac Pro works beautifully! Does anyone have these same issues? It is NOT the video card as I swapped with my 2009 generation video card 4870. Apple is stumped. I am stumped. The arrogant FCP guys tell me the same thing every time. Uninstall your 3rd party software. Did that too. Nada. What is up with this new machine. Apple – now that your stock is at over 300, shift your focus from the ipad slightly to Pro Apps! We need you OR we are going to flock to AVID. Please does anybody have any thoughts besides uninstalling, cache, preferences?
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Let it replaced.
Obviously you can show and reproduce the problem.
I’ve seen a lot of new generation MacPro’s perform flawlessly. -
I already have…same issue. It seems there is something wrong with the Radeon 5870 and the 12 core Mac Pro.
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