10.9.3 newMacPro GPU broken

[David Brumbley]

I will. I’ll let you know what the results are in a couple hours.

[David Brumbley]

I’ve installed the Nvidia driver and only had one glitch in the timeline with the GPU. When I went to export the timeline using maximum quality it crashed Premiere CC.

[Ericbowen]

Can you export via Media Encoder? What happens if you don’t select Max Quality?

Eric-ADK
Tech Manager
support@adkvideoediting.com

[David Brumbley]

In export settings if “render at Maximum Depth” and “Use Maximum Render Quality” is off. Everything exports fine for me. If they are on the export freezes. I haven’t tried Media Encoder, but I’ll give it a shot.

[David Brumbley]

I tried Media Encoder and it spits out distorted frames.

[Kevin Monahan]

Hi all,
One of our customers over on the Adobe forum solved his issue. He said that several others he knows also solved it.

The new MacPro had faulty GPUs.

Here is the link: https://forums.adobe.com/message/6410739#6410739

Those experiencing this issue may want to bring their MacPro to the nearest Apple Store/Genius Bar and have their machine checked out.

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
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[Ben Silberfarb]

Attached is a screen shot typical of the type of crash you get with AMD FirePro cards on the new Mac Pro with 10.9.3. Having spent many hours on the phone with both Apple and Adobe I can confirm that it is an acknowledge bug that will only be fixable upon the next update by Apple and/or Adobe. A lot of editors are in a world of hurt right now.

[Ericbowen]

So far word on the 10.9.4 Beta fixes the issues with Premiere.

Eric-ADK
Tech Manager
support@adkvideoediting.com

[Al Levine]

I’m also being told that 10.9.4 will fix this issue.

[Kevin Monahan]

Thanks for reporting on that, Eric.

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!