10.9.3 newMacPro GPU broken

[Al Levine]

I have a D500 and am running CC 7.2.2 / 10.9.3 with no problems… so far…

[Al Levine]

Never mind! My exports are glitchy as hell! Basically pink lines and green frames everywhere.

[Oliver Peters]

I wonder if this is happening on any other Macs or is it limited to the new Mac Pros?

– Oliver

Oliver Peters Post Production Services, LLC
Orlando, FL
http://www.oliverpeters.com

[Ericbowen]

Likely only the new Mac Pro’s since it seems tied to the Open CL and Open GL updates for the AMD cards.

Eric-ADK
Tech Manager
support@adkvideoediting.com

[Kevin Monahan]

Hi Oliver,
Thanks for reporting on this. Let me investigate this issue.

Best,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
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[Al Levine]

Workaround on export is checking maximum depth or turning on software render rather than gpu.
Slows things down considerably though.

[Ericbowen]

Update with this and check the hardware acceleration on 10.9.3 . Someone is reporting this fixes the Open CL memory management used by Adobe and OSX.

https://www.nvidia.com/object/cuda-mac-driver.html

Eric-ADK
Tech Manager
support@adkvideoediting.com

[Al Levine]

The new MacPro uses AMD cards, not NVIDIA. How could this help?

[Ericbowen]

Open CL is standardized. Either Nvidia or ATI can update the standards used with their drivers. It is not specific to either AMD or Nvidia. That means Nvidia’s driver can update the Open CL used by OSX the same as AMD’s.

Eric-ADK
Tech Manager
support@adkvideoediting.com

[Kevin Monahan]

Hi,
We are having a difficult time trying to reproduce this issue. If anyone is having this issue personally, please let me know: kmonahan AT adobe

Thanks,
Kevin

Kevin Monahan
Support Product Manager—DVA
Adobe After Effects
Adobe Premiere Pro
Adobe
Follow Me on Twitter!