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  • Files repeatedly going offline once captured in FCP HD 4.5

    Posted by Lisa Salem on July 20, 2006 at 6:11 pm

    I am capturing video footage from my camera to my external harddrive but the files I am capturing and saving keep going offline – but usually days after they were captured. Most times when I re-open FCP at least some files have disconnected and often these are random and not related to what I’ve been most recently working on. I always save as I go and when I close the application I make sure everything looks fine and is where it should be.

    What could be making this occur?

    Will reinstalling the application likely resolve this issue and if I do uninstall it to reinstall, will I lose any of my material in the process?

    I have a Powerbook G4 and a Promax DVBox 320GB of which I have 190GB’s left. I set the capture scratch to capture audio and video seperately. I use a Canon Optura 300 as my deck and am using FCP HD 4.5. I have tried daisychaining my camera to the DVBox but the DVBox doesn’t read on my computer when I do that so I have reverted to firewiring my camera to my computer and connecting the external harddrive via firewire 800.

    Any help greatly appreciated,
    Lisa Salem

    Lisa Salem replied 20 years, 2 months ago 2 Members · 2 Replies
  • 2 Replies
  • Tony! Hulette

    July 20, 2006 at 8:55 pm

    Make sure the external hard drive is the only thing plugged into your Powerbook’s Firewire ports (the 800 and 400 share the same bus and are not separate – meaning they can interfere with each other). Using a Firewire card in your Powerbook for the drive would be a good idea. Also, I suggest making sure the firmware is up-to-date for the drive and checking with ProMax about any compatibility issues.

    Tony!

  • Lisa Salem

    July 21, 2006 at 5:06 pm

    Thanks Tony. Will do.

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