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Video missing from project.
Working on a project for a client. Downloaded assets from ftp server onto my harddrive. I can see and hear all the clips when I click on them individually on my hard drive.
When I open the project file he sent also via ftp that includes those clips, that I “Link Media” to assets that I have on my hard drive all I see in the CS6 project are green clips.
Everything in the bins and on the timeline is green. When I play the timeline or a clip in the bins I can hear the audio but I have no video just a green clip.
Does anyone have a solution to this?Source Media: The files are .MOV files. H.264.
System: iMac
Mountain Lion OS X 10.8.2
3.06 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
ATI Radeon HD 4850 512 MBTHIS IS WHAT I GET.
Thanks
MandlaMB
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8 Replies
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Looks like a video codec issue, did it come from a WIN computer?
Same versions of CS?Chris Tompkins
Video Atlanta LLC -
It came from a win computer but same version of CS6.
MB
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Well the .h264 files should be cross-platform but check – from what did the movie files come from?
Chris Tompkins
Video Atlanta LLC -
They were sent via FTP, they were taken from the clients blue ray disk where they were stored.
MB
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No, no, no. From what camera? Or, did they re-compress on the WIN machine in a strange uncommon codec?
Chris Tompkins
Video Atlanta LLC -
They shot with the Canon 5D MkII.
MB
Here is data on the clips
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Thanks
But nothing changes. Any other thoughts?MB
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